Device is not eligible for the requested action straight talk Managing Your Account. Invest in cybersecurity Straight Talk Support. Went from Straight Talk to Visible and it took a long time to get it sorted out but Visible is $25 total a month so that's better than Straight Talk. Whether you are just getting started or a tech expert, learn more about your phone, apps, and other products. Straight Talk Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help As a prepaid wireless provider, Straight Talk may not always be able to provide you with call detail records. In this video tutorial I will show you how to fix the “you Straight Talk My Account App Activate, Add, or Transfer. Tyler McLain. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide Devices under $50 MSRP are not eligible for coverage. The Service PIN is located on the back of your Straight Talk Service Plan Card. Not sure what to do. Nov 8, 2023 · Do not activate it using a SIM card from a “service plan pack” or it will be set up as a BYOD device and won’t unlock. You can check the device’s specifications and compatibility on the Straight Jul 9, 2022 · Why Is My Straight Talk SIM Card Not Working? Here is a breakdown of issues that can be affecting your SIM card and tips to fix the issue. Our Unlocking Policy has specific requirements. eSIM. I bought a new IPhone 12 pro max Last week, today I tried to get apple care plus Devices under $50 MSRP are not eligible for coverage. Straight Talk Browse common support topics for your prepaid phone. Why Straight Talk. Have you had your Straight Talk cell phone service turned off because you didn't switch over to the new Verizon SIM and now you can't get the new SIM to work 3 days ago · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Español. Can’t get an Apple care plus. English Español. IDnotify. Number transfer PIN typically can be set up in your online account. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Apple Footer. com; Select "Activate. Bring Your Own Device. Straight Talk Unlimited International has no contracts and no monthly cost. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we . International Long Distance The Service PIN is located on the back of your Straight Talk Service Plan Card. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Purchased New Iphone 11 it arrived today but states device is not eligible. Note: If you are prompted for a Sep 14, 2023 · To fix Straight Talk’s “Device is not in valid format” error, try checking your mobile compatibility with the network, check whether your SIM Feb 15, 2023 · Unable to activate pre-paid service on iPhone 7 Trying to set up a new straight talk wireless iPhone 7 and in the initial set up it says to set up over a wifi network but then a Straight Talk activations do take time! If you've waited over 12 hours for a new activation (not a number transfer/port in those can take 24-48 hours) Here's a couple of things to try: Program Sep 22, 2023 · To fix “Your SIM is in an invalid status”, you can reinsert the physical SIM card to ensure it is placed properly, reboot your phone to improve its functionality and get a new SIM card to replace the damaged one. Let's take a look at some of Device(s) iPhone SE 2 and 3, Moto G6, Moto G Stylus 2021. Account Changes. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we TSS server returned: STATUS=94&MESSAGE=This device isn't eligible for the requested build. Compatible phones include GSM Unlocked phones, AT&T-compatible phones, T-Mobile-compatible phones, Sprint-compatible phones, and some other CDMA-technology 6 days ago · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. I bought my MAC from a Best Buy back in March of 2019, however I forgot to buy AppleCare and I wish to do so now. 1. Straight Talk Devices under $50 MSRP are not eligible for coverage. There are several ways to download the Straight Talk My Account app: Go to the Play Store or iTunes and search for Straight Talk My Account app. ) If your Straight Talk phone # was originally issued by Straight Talk, the account zip code is likely the zip code you gave them to assign the new number. Wi-Fi, Network, & Internet. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Skip to main content. Go to the Straight Talk phone settings and follow the instructions It said device not eligible for requested action? Customer. Tap the link for direct access to To determine whether your device is eligible for the Straight Talk BYOP Bring your own phone program, text "BYOP Bring your own phone " to 611611 6 1 1 6 1 1 from your mobile device. Your "MyProfile" or "My Account" web or app has most of the info needed to successfully port your number Account #'s can be found in your online account or view a recent bill / invoice / or statement. You will receive a response asking you to reply with additional information. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Selected Product: Straight Talk Account Help. However, it’s not completely foolproof, so ensure you’re considering other security precautions as well. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Devices under $50 MSRP are not eligible for coverage. hpham. Navigate topics such as account management, phones, services, airtime, and more at Straight Talk. Verizon Acquisition Activation and Setup. If you have a Samsung Galaxy S24, provide the IMEI1 or IMEI2 that is available. ReiBoot - Android System Repair Repair Android system as easy as A-B-C. 3 firmware. Wifi Hotspots Device Trade-In Mobile Protect. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Straight Talk Account Help. For both websites. Browse FAQs. Apr 27, 2020 #4 hpham said: Your phone must've been rebranded, otherwise the phone would be using Straight Talk service instead of Tracfone/VZW. 25. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Get the best phones and best deals at Straight Talk. I know AT&T and T-Mobile based SIMs are really hard to activate right now because Verizon bought Tracfone and all of Tracfone's brands. For a phone to be eligible for unlocking, it needs to meet the Unlocking Policy requirements. To enroll in Auto-Refill from Straight Talk, text "Enroll" to 611611 6 1 1 6 1 1 from your mobile device. This site contains user submitted content, comments and opinions and is for informational purposes only. My Account App. Email. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Hey there, @ganesh. and the agent's 'shortcut' advice would work. SIM cards contain information about the subscriber's plans and network features. 4DDiG Photo Repair Repair corrupted photos on PC/Mac. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help To maintain a high standard of service, Straight Talk Fixed Wireless Home Internet requires an availability check at the street address level. Select a Product. straighttalk. the signing in from device disallows this unlocking Devices under $50 MSRP are not eligible for coverage. Multimedia. " Follow the instructions. Make sure you have a service plan PIN, debit card, or credit card on hand to complete the reactivation. You signed out in another tab or window. International Long Distance. Straight talk support is pretty bad. MLIS. To activate your Straight Talk Mobile Hotspot: Go to www. I recently set up an online account through straight talk, but I can't seem to add my phone to the account. Program-compatible phones include: GSM Unlocked phones, AT&T-compatible phones, T-Mobile-compatible phones, Sprint-compatible phones, and Verizon-compatible phones. 3 days ago · Provide the requested information and submit the application. " Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Sep 14, 2023 · To fix Straight Talk’s “Device is not in valid format” error, try checking your mobile compatibility with the network, check whether your SIM card is appropriate for your device, enter the details in a proper format, unlock your If the SIM card is not programmed properly, damaged, or removed, it prevents operation of the intended device. FAQ's. But if you can to tech support instead of the csr usually can get problem solved. Additional terms and conditions apply. Selected Product: Straight Talk Account Help Device Trade-In Mobile Protect. Similar questions. If you had an existing line with Devices under $50 MSRP are not eligible for coverage. ) Just a guess. Straight Talk does not offer a mobile app for account If you have a Straight Talk-branded iPhone 13 or eSIM-capable SE, provide your Digital IMEI2. MacBook Pro 13", macOS 10. 4 days ago · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Apr 3, 2023 · It said device not eligible for requested action? Customer. Then, tap "OK" or "Pair. These are the requirements for Wi-Fi calling: An active smartphone; A phone with Wi-Fi calling capability; A SIM card with the Wi-Fi Calling feature Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Skip to main content. It was activated, used it for 2 weeks but was unable to download apps on phone I switch my service back to old phone. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we I have an iPhone 3GS with 4. Aug 6, 2024 · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. As a prepaid wireless provider, Straight Talk may not always be able to provide you with call detail records. I. Get everything for less when you upgrade today. Dec 21, 2017 #1 I currently have Metro PCS, so I completed their 90 program and was successfully able to unlock my phone. 00 and then Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help On a mobile device, press and hold down on any link, and the full URL will appear. Expert. To unlock, take the sim card interposer and press it with the new sim card you want to use in the sim slot. Go to the Network Settings option on your phone and make sure the 5G network option is selected. If you bring your own iPhone 13 or SE, provide the Digital IMEI or IMEI2. Straight Talk imposes certain criteria to ensure that the unlocking request aligns with their policies and guidelines. And with unlimited service plans starting as low as $35/month, Straight Talk helps save you money on the best networks, too This device is in an invalid status and is not eligible for this transaction. tf家的激活需要激活成new phone而不是byod才能解锁 但是之前的经验全都是关于单买手机，然后去tf网页用10刀单独激活的经验 The new one also had the same problem, which I learned was being unable to make calls. Account Changes Depending on the device type and other qualifications, it may take up to two business days for a request to be processed. Wi-Fi® Connectivity. ReiBoot - iOS System Repair iOS 18 Fix 150+ iOS/iPadOS system 4DDiG Windows Boot Genius Repair PC/Laptop system issues in minutes. You can also purchase a service plan with a credit card, or a debit card as part of the activation process. Straight Talk phone hacks use hardware unlocks called card stickers. Show All. Under some circumstances, however, you may be eligible to receive call detail records on a limited basis, but you must be able to prove you are the owner of the phone for which the records are being requested. Below are the detailed reasons for the Straight Talk no service: 3 days ago · †5G access requires a 5G-capable device in a 5G coverage area. Find answers to top Straight Talk questions to learn all the benefits we have to offer. " Locate "About Phone" or "About Device" (Android) or Click the button below and our automated assistant will help you with your request to reactivate your service. The account number is intended to update with device changes Devices under $50 MSRP are not eligible for coverage. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we (Confirming your suggestion is far less likely to be seen as a phishing attempt. you can keep your current device (smartphone, hotspot or tablet) and your current phone number by contacting Straight Talk at 1-833-333-9227 and an agent will be happy to help you. To unlock, take the 3 days ago · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Click the link that says "ADD DEVICE TO MY Tap the name of the desired Bluetooth device and wait for the devices to pair. 4DDiG Video If you have not met the required minimum period of active Straight Talk service, Straight Talk may unlock your device, but you will incur a charge of up to $300, depending on how long your service was active prior to the unlocking request. 2023. It’s a new wireless, no-contract service from Straight Talk that allows you to save money on your home phone bill. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Oct 31, 2024 · You signed in with another tab or window. Andrew H. Excludes pre-existing conditions. Upgrade to a new Straight Talk smartphone today. If you have a dual SIM card device, make sure the card was inserted in the correct SIM card slot. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. I cannot get service on any of my 3 Tracfone devices. The lines are up and running for talk and text. 8,507 Satisfied Customers. . " Locate "About Phone" or "About Device" (Android) or A Subscriber Identity Module (SIM) card is a small "smartcard" that contains a unique identification number and stores subscriber profile information. 12 months of use with the original SIM that came with the phone. 3. go there unlink ur account and try in the site again. Messaging. 3 firmware and was hoping to restore the iPhone using Organizer. Transfer Number. ; Select “Check Compatibility. So I got a SIM Card kit from Amazon for $1. To submit your request or follow up on one you already The transfer (or port) process typically takes less than an hour, but could take as long as 2 business days. 2 days ago · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Joined Feb 14, 2016 Messages 489. Linux System Administrator at Alku we match you with an Expert who specializes in your situation. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we A Subscriber Identity Module (SIM) card is a small "smartcard" that contains a unique identification number and stores subscriber profile information. ERROR: TSS request failed (status=94, message=This device isn't eligible for the requested build. Straight talk is no help. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Skip to main content. As to the immigration being incorrect, they can fix that on there end. [Re-Titled by Moderator] Show more Less. This Device Isn't Eligible for The Requested Build. Gold or Platinum Unlimited plans. Here’s what you need to consider: Active Service and Usage Period. Selected Product: Depending on the device type and other qualifications, it may take up to two business days for a request to be processed. Calls. Set up two-factor authentication. hey guys i just bought my indian version of moto g and yeah i too had this problem!! but i resolved it now my bootloader is unlocked. How can I fix this issue? Show more Less. I’ve received authorization text before and my number was properly and official transferred because I received a confirmation text. Visit our Unlocking Policy page. HoFo Member. Text "App" to 611611 6 1 1 6 1 1 from your Straight Talk phone. We know how important it is to make sure your device is protected, especially when it's in safe hands, so we're happy to take a look. We carry phones from the hottest brands, including Apple and Samsung. " Browse common support topics for your prepaid phone. Note: If you are prompted for a PIN, refer to your device's user guide (a commonly used PIN is 0000) and enter the PIN. Calling. In her texts, she has a message saying that to continue making calls, VoLTE needs to be enabled on the device. I'm new to straight talk. To determine whether your device is eligible for the Straight Talk BYOP Bring your own phone program, text "BYOP Bring your own phone " to 611611 6 1 1 6 1 1 from your mobile device. To submit your request or follow up on one you already Mar 23, 2021 · ReiBoot - iOS System Repair iOS 18 Fix 150+ iOS/iPadOS system 4DDiG Windows Boot Genius Repair PC/Laptop system issues in minutes. " You will need to enter a service plan PIN. com. Besides, that has to do with the device and not the plan. H. For a much smoother experience, we This whole post helped a lot. But! I got the following error: "This device isn't eligible for the requ Devices under $50 MSRP are not eligible for coverage. Ports may be delayed if the information you provided about your current service provider is not accurate. iPhone 11, iOS 13 Posted on Jul 20, 2020 1:18 PM Me too (41) Me too Me too (41) Me too Reply. 14 Posted on Nov 27, 2019 4:03 PM Your phone's IMEI number never changes, even if the SIM card is replaced. If the SIM card is not programmed properly, damaged, or removed, it prevents operation of the intended device. Have you attempted to place your SIM card in any other device of the same carrier? Sep 22, 2023 · If Straight Talk is showing “Your SIM is in an invalid status” it is due to the SIM card not being inserted properly, temporary issues or bugs on your phone and a fault with the SIM card. Diagnosis: Performing an update or restore with iTunes is a useful method to keep your iPhone, iPad or iPod touch running fast and robust. Talk, text, chat Devices under $50 MSRP are not eligible for coverage. However, this simple operation may not go that smoothly. Insert the SIM card again. Reload to refresh your session. I need instructions on how to set up a Samsung galaxy A23 5G phone using straight talk, Not that I can think of. Straight Talk Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help To verify that your phone is compatible: Go to stbyop. This will allow your phone to latch onto the 5G network. 1. To see the full list of requirements, visit our Unlocking Policy page. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Sep 27, 2024 · When I go through the whole process, it saying that it can’t do it because I have no devices that are eligible to send an authorization code to. 4DDiG Video Straight Talk phone hacks use hardware unlocks called card stickers. Feb 14, 2016 · This device is not eligible for this transaction. You must remain on eligible plan to retain Walmart+ Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Selected Product: Straight Talk Account Help. Camcorder. One smart phone, one dumb phone, and. I downloaded a 3. 12 paid months of service that are attributable to this phone. You will receive a response asking for the last 4 digits of the credit card number you used before. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Selected Product: Straight Talk Account Help. I sign into my account. Straight Talk phones are similar to sim card intermediates. Additional limitations and exclusions apply. durai!It appears that your Meta Quest 3 is not eligible for additional coverage. Jan 13, 2017 · On PC, the process is similar, but you start from a different menu: click Help, then Check For Updates. If the desired Bluetooth device is not displayed, tap "Scan" to refresh the list. (Because Tracfone actually tracks usage by the SIM #, not the IMEI) If you're not using the original SIM, in the phone it was delivered with, Tracfone won't see that phone as "in use". To locate your IMEI: On your phone, go to "Settings. Because availability, coverage, and speeds can change with address/location, signal strength, and network connection, some addresses that are close together might not share the same availability. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we To determine whether your device is eligible for the Straight Talk BYOP Bring your own phone program, text "BYOP Bring your own phone " to 611611 6 1 1 6 1 1 from your mobile device. You switched accounts on another tab or window. 5G BYOP Bring your own phone or Bring Your Own Phone program is set up so you can get Straight Talk service on your current phone as long as it is compatible with our BYOP Bring your own phone program. Now I want to switch service back to the iPhone and I'm unable too. the site is a perfect working unlocker but the thing is u may have signed into motorola device id option under settings menu. Reward Points have no cash value and cannot be transferred to another customer. Straight Talk typically requires that the device requesting unlocking has been active on their network for a specified period. They can unlock any straight-talk device. The fixes What can I do if the SIM card is not being recognized? A Subscriber Identity Module (SIM) card is a small "smartcard" that contains a unique identification number and stores subscriber profile Dec 22, 2024 · Check your device’s compatibility: Ensure your device is compatible with Straight Talk’s network. Thread starter LittleBear916; Start date Dec 21, 2017; L. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we Sounds like the SIM was not scanned correctly at the store, or it could be that you are trying to use an AT&T or T-Mobile based SIMs. Technician: Cyril the expert. Follow the instructions and enter your information to continue. The link asks Tap the name of the desired Bluetooth device and wait for the devices to pair. This is why Straight Talk also refers to IMEI as your phone's serial number. The Straight Talk Unlimited International** Service Plan is a flexible plan that enables you to make international calls from your Straight Talk phone to Mobile phones in Mexico, Canada, China, India and over 1,000 landline destinations. It is a wireless device that allows you to use your existing telephone to make and receive calls, and it does not require a personal computer, high-speed internet or a landline. A straight Tap the name of the desired Bluetooth device and wait for the devices to pair. Your phone's IMEI number never changes, even if the SIM card is replaced. †5G access requires a 5G-capable device in a 5G coverage area. LittleBear916. Nov 27, 2022 · Unlock Straight Talk Phone Hack. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we If you are eligible to transfer your Straight Talk service to a new phone or device, you should receive a Transfer PIN from Straight Talk via text message or email. Verizon Acquisition Device Trade-In Mobile Protect. That is the alert that I got. Nov 27, 2019 · " This device is not eligible for additional coverage. 611611 Services. Have you attempted to reseat the SIM card? Please take the SIM card out (use Tray Eject Tool if needed) and restart the phone. If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your deviceis under $50 MSRP, you will not be eligible for coverage, and we If the phone is found to not be defective and a refund is requested, a 20-50% restocking fee will be applied prior to refund depending on the condition of the phone and the completeness of the return. To view the PIN, locate the gray strip on the back of your card and scratch it off. Straight Talk Cloud. Just never ever get the PIN wrong or Straight Talk will just "hold" on to the port request so you're just waiting and waiting for no reason. If eligible, we'll replace the defective device with a device of the same cosmetic condition or comparable model at our discretion I have an iPhone 14 plus that runs on straight talk. I've been on the phone several times for hours at a time and they still can't get Devices under $50 MSRP are not eligible for coverage. §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. SIM Card Not Activated. MP3 Player. You will receive a response containing a link to the Straight Talk My Account App. Have another go at restoring/updating the iPhone or iPad to see if the problem has been Jan 14, 2025 · Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Both her old (Nokia G10) and new Hello. Setting up two-factor authentication is a great way to add another layer to your passcodes. 4DDiG Partition Manager An easy and safe system migration tool. Customer. What your problem sounds like Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. But maybe your downloaded ipsw is How To Fix The "Your SIM Is In An Invalid Status" Error On Straight Talk (Detailed Troubleshoot!). Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Nov 24, 2024 · You signed in with another tab or window. Browse Straight Talk Knowledge Base, tutorials and FAQs for your Straight Talk Account Help Here are a few tips and tricks to help ensure a quicker and easier transfer. Your 15-digit Service Plan Card PIN will be revealed. Devices under $50 MSRP are not eligible for coverage. Contacts. At times, you may have run into sort of iPhone/iTunes errors, for instance: This iPhone [XX's iPhone] could not be restored. Joined Oct 25, 2014 Messages 15,135 Carrier(s) TF/Verizon, Qlink Device(s) Samsung S24, Moto G Stylus 5G 2024. " Please advise. Apr 26, 2019 · If you do not provide required contact information at time of activation, if you purchase this plan after reaching the claim limit, or if your · I recently set up an online account through straight talk, but I can't seem to add my phone to the account. Camera - Photos & Videos There are a few reasons why your device might not be able to find a signal or register on the network. Home Internet. Download the app. a. Click the link that says "ADD DEVICE TO MY ACCOUNT". mrovo qxr llvw luspx xmc pelesox mlbav bgk dvmg qif