Plex synology library empty 15 posts 1; 2; Next; johngwheeler Posts: 9 Joined: Mon Jun 03, 2024 7:38 I am attempting to set up Plex on DS415 Play. That's why it doesn't show when trying to browse the DS. I'm running Plex on a Windows server (using the 'run Plex as a service add on') that Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to Yes the learning curve is steep, but a basic Plex setup is comparable easy. i installed plex through the package center and noticed in File Station there was a "plex" folder. 6918 Player (Plex Web) Version#: 4. Even appeared as "No Soup for You". Create an user in dsm with non Admin rights. Plex shows me my empty library. found the plex server Empty the trash for the library and/or server. 6999 I added some movies yesterday and they are not showing up in my library. I have tried with the Plex app as well as with Plex in a docker and face the same issue. So far, I’ve added episodes of both “Lost” and Server Version 1. After launching, I am able to see the Server Version#: PlexMediaServer-1. When you get a chance, clean bundles and optimize the database. If you have your server auto emptying the trash by default then it will nuke your library DB if it gets disconnected from the file server/network folder and it takes the trash out. No libraries or anything lol please help! I can post Continuing the discussion from Plex for Synology - No 'Plex' Folder shown in DSM: I don’t see the plex shared folder nor the plexmediaserver user that should have been created When you choose to empty the trash, you’ll need to confirm that you wish to do so. Steps were Set up server 2, create new library pointing at the files on the NAS, start search and cancel If you’re using the Synology-provided Photo shared folder – This will almost always fail. 2-72806 Plex Pass lifetime membership Hi there, I am Library Problem- Directory displays files no longer there and cant empty trash or delete the library. 6999 Player Version#: 1. Everything is greyed out despite the proposed solution. up until 2 (or I am a new user and set up Plex Media Server yesterday. Plex appears as Beta in Package Center - so this means there are bugs. I set up Music and it works perfectly but when I try to PMS will not scan my “Music” library when the only Synology folder added to the library is “/volume1/Music”. My local Using Synology. After that, navigate to the “Permissions tab” from where you have to disable all the permissions for Plex mediaserver verson 4. I have continued to update my NAS and Alex as I too am facing issues with an empty library. I just now went into my Synology Package Center Click here to Download the Plex media server for Windows, Mac, Linux FreeBSD and more free today. Plex Media Server Version#: 1. I’ve my Synology NAS to Plex and added my content, but the libraries are empty. Solved Hi, I reinstalled my Plex Media Server and now my home Plex photo library on synology nas shows as empty comments. When I click yo update them the icon spins for a second and then Hi, I recently purchased a Synology NAS (info below) and am having a strange issue when adding TV shows to my Plex library. 1-69057 Update 5 Player Version#: Plex on TCL Google TV usually, but also on a host of other devices The problem that has been plaguing me for the I screwed up really bad. the user mapping between plex and synology I read two threads about userid or uid, but to be Been dealing with some inexplicable issues with Plex for a while. 140. Open menu Open Server Version#: 1. 7804-2fd4cda44 (Roku Ultra 4660X2) After Often whenever I update the plex package on synology, a similar thing happens where I can’t access the plex folder from finder as it reverts the permission back from your user to just plex. 0-4993). That is Server Version#: 7. 7621 Player Version#:Not applicable. After I turned off all recommendations for all libraries, when I Server Version#: Player Version#: Hello all, I just installed Plex on my NAS DS220+ I added the files and folders as per the procedures in this forum. 6364-7000 Synology DSM Version#: 7. When I go to first folder under "Photo" I see nothing more: and once Before the migration I did a backup about the Plex DB with HypreBackup as well as a manual copy of the DB to my laptop. 1-42962 Update 6 I have attached my Plex Media Server Logs and the Startup Crash Log. Have been running this server with my music without issue for quite some time now, but today I discovered when I add new music to my music I am running Plex Web version 4. I Steps to reproduce (on desktop): On the home page, click the 3 dots next to one of the libraries select Grant Access select a local user (one with a home icon) click continue . I found several threads that discussed how to migrate from DSM 6 to 7. I want 2 libraries to be set up - Music and Photos. Permissions were granted, I Installation and Setup of Plex Media Server on Synology This How-To is in multiple parts to make it easier to find whichever specific step you’re looking for. Wait. When I remotely accessed her computer to Server Version#: 1. I also created a library for the photos but this Total newbie and spent 3 hours loading some videos to the synology NAS. 2-3211. 27. Empty Trash for a Particular Library. Using three userid’s to control which movies a particular userid can view from PLEX. I have movies, TV and music libraries and they’ve stopped updating. Help My PLEX server lost all of its libraries recently. But when adding a I have created the library and selected the folders and scanned it, but it keeps saying "there are no items in this library". The best you'll be able to do is automate it with a custom script using something like Python-PlexAPI, which even has an emptyTrash method that will go over all I have a Synology 920+ running Plex Version 1. The migration worked fine for everything else, but Plex Server couldn't see my media folders. A community to discuss Synology NAS and networking devices Members Online. I found some tutorials about how to For questions and comments about the Plex Media Server. 2 (latest Firefox and Edge, Windows 11 OS) It seems there are many topics already for this, but none of It's per-library only. 1 I have 3 libraries now that update as exepcted. 0. To counteract this, I Server Version#: snap latest on ubuntu Over night, Plex has decided that it can’t see any of my library files for movies and TV shows. 31. Updated to MacOS 15. Always disable auto I have a problem creating libraries in Plex Media Server (1. 5929 Player Version: 1. first NAS so learning as i go. 1709 Player Version#: On Plex media server all subfolders with TV series are empty, while all single movies files - also in subfolders - are available. 5173-8dcc73a59-x86_64_DSM7. 30. Pages (2): 1 2 Next » 0 Vote(s) - 0 Average; Jellyfin library Server Version#:PlexMediaServer-1. 1 on my DS918+. I get to the point of Adding Library, browsing to media folder, selecting folder (eg Music), adding library, but I do not see any DS213, DSM 4. All the folders were shown as empty. Related Page: Library Actions. Server Version#: Plex Media Server 1. 4. As I was setting things back up, I got the Synology up and running and launched Plex. 17. The DS920+ collects shows from sabnzbd/usenet process and drops them onto Plex's media shares on the NAS. 40. If you’re new to Plex I created a library for a TV Series but it says the library is empty. You need to allow Plex to have read/write permissions for added folders also. 7. Disabling this option keeps the item in ALL: Anyone who cannot use the default Synology photo share with Plex please respond here with logs which capture this (permission denied shows in logs) plex: # Can be individually specified per library as well url: IP and Port for Plex token: yXDxxxxxxxxxxxx # Token removed timeout: 60 clean_bundles: false empty_trash: false I'm sorry if this is covered elsewhere, but I haven't found a clear answer to my question. My NAS that is used for my Plex server was having Aiming to mostly replicate the build from @Stux (with some mods, hopefully around about as good as that link). I've reinstalled Plex many time, delete the internal PlexMediaServer I then set up my plex server and have the library locations point in the right direction, but it shows up empty in Plex. 41. Only read is not enough. Adding a library: My movies are stored in However I can NOT find where to do it. 7998 Long time user of Plex and building a docker version of Plex on DS920+ Able to get it up and running but when go to add media unable to see any Jellyfin Forum Support Troubleshooting Media Scanning & Identification Jellyfin library empty on Synology NAS. 2-64570 Update 3 Player Version#: 1. 26. I know. The Typing in Control Panel; Now open the control panel from search results and go to the shared folder and edit your media folder. 8555), or rather adding media to a new library. 0 Sequoia Media library on Synology RackStation RS819 DSM Server Version#: 1. 4805-186bae04 Player Version#:not sure how to find out. They were fine before, they have been for Worked for a Music Library, did not try Movies though. What I tried so far: Checked that the directory is Server Version#: 1. – The solution is to create a Server Version#: Version 4. I Any library that is added to your Plex server is also accessible to everyone that has, well, access to them. 1. 5319 Running on Windows 10 PC Library housed on Synology NAS 1520+ Hi all. I installed Plex from package center and it started Server Version#: 4. Docker Synology library / n00b #620. The rest of the Unable to see synology sub folders - NAS & Devices - Plex Forum Loading Server Version: 1. spk Player Version#: I have been putting off upgrading my DSM1019+ to DSM7 for obvious Like millions around the world, I'm sure, I'm trying to migrate my music from Google Play Music to Plex. Photo Station claims the folder and resets Plex’s permissions. So until people figured out things and Plex updated the package, it was advised to not upgrade. Now, when I try to open Plex DSM 7 tells me that it cannot (quick)connect to Server Version#: DSM 7. 24. Should have I currently have 2 sets of media folders on my Synology DS920+. . 0 Server model: Synology DS423+ Server OS: DSM 7. 5319-7000. 3112 Player Version#: N/A I am new to plex and just launched my plex media server on my Ubuntu 20. 4921 I have routinely added various music and movie folders to Plex. 4 xSamsung 850 EVO Basic (500GB, 2. 1: 95: January 8, 2020 Library Stuck I am running on a DS718+. opened all plex-ports in the synology firewall What I expect to be missing: 1. Everything appeared to set up correctly but I am not able to see any thumbnails of photos in the Library, even after PLEX server running on Synology NAS lost library . I just set up a brand new Plex server after the old one, running on an ancient Macbook Server Version#: 1. 1 I was getting the update notice on my Plex Home Screen, so I downloaded the latest server version through the Plex website and Server Version#: 1. If I move a file myself After i added a new drive my plex library is now missing when i try to access via apple tv or any of the other methods? Reply. The Directory Appears to be Empty? On DSM 7 you need to. Relevant posts PHP GD library missing Regen. Recently I have noticed that plex says that my photo library is empty even though it was working fine before that. 6. It now shows this: Problem is, there is Server Version#: 1. x and I've just moved house. My main I can't even access files from Share folder to add into my Plex Library since the update to DSM7. Movies & TV Shows directly added to the NAS from my old server. My plex library was working, and then I did something, I don’t know what I did, but the entire library is gone. Plex Server Version#: 1. All showed up just fine. Frustrating, I’ve tried everything I could read, and it has about half of the total After doing some digging, all the data on the NAS was intact BUT plex no longer showed libraries and didn’t give me the option to recreate them. Had a synology Not sure if I missed a step there that would have avoided that, but regardless it wasn’t too onerous to rebuild. I have attached a USB drive with Temporary shared memory location is: '/dev/shm', exists, and can be used as Plex's 'temporary transcoder directory' Plex will fill the directory/memory until it hits ~80% (according to the DSM Choose to empty the library Trash after every update. Under SynologyNAS libraries I I've been running plex on my synology (DS920+ / latest DSM / latest PLEX version) for years - no hiccups - worked like a charm. I set up Music and it works perfectly but when I try to For questions and comments about the Plex Media Server. 11 Player Version#:1. NAS & Devices. 8395-c67dce28e-x86_64_DSM7 Player Version#:4. Anyway I have 2 TV Shows folders: /volume1/video/TV Shows Community Announcement - Synology users - Security update. 1 Player Version#: Current - just updated When trying to view photos from a folder on Synology NAS, I can see thumbnails of all the photos, but when I Library Problem- Directory displays files no longer there and cant empty trash or delete the library. These all got picked up and work fine in I know this is a very old post, but I had an issue where I could not locate, update, or edit my content libraries. 2 Steps to reproduce Add a new file to an existing library. I have one I typically use for Work, one for a plex media server, and one as a backup. 2 Ghz Intel i7 16GB RAM. Installed Plex media server. This is running on a Synology NAS. What All of a sudden I can’t update libraries. 8679 Player Version#: Plex Web, Version 4. Plex photo I empty trash and schedule scans using Tautulli and PythonPlexAPI I added some Plex API Scripts below. 4-25554 Player Version#: 1. any tips? im using a synology nas DS1019+ running 5 WD Red 8TB I am attempting to set up Plex on DS415 Play. Nothing would cause those deleted files to disappear. So the folders themselves are visible and the content The volume1/Plex/Library is really just the server installation directory, ie. 2-64570 Update 3 Ive been running Plex on DSM 7 ever since it updated. With this option enabled, when an item’s file is deleted from the drive, it will be removed from the Plex library on the next scan. When I go to select a You dont need to drag files to Plex folder. In your ssh session: id Hi all, I have latest Plex (manual update) and would like to add Synology Photos folder to Plex library. go to Settings/Shared folder; I actually haven't checked if they play on the PC, but the xbox one connects to the synology NAS and the entire library is available and playable through the media player. i added a 4th library named Just noticed after updating Plex server for my Synology NAS that it is no longer showing any photos in my photo library. However, after refreshing Server Version#: 1. This will remove the non-existent file locations. I want to move the entire libray to the new NAS with the same directory structure and names. Server Version#: 1. 2 Hello, I just installed plex on my sinology nas, when it asks me to add a library, I select volume1, then the video folder and it stops there, it doesn’t let me There was a time where the Plex package did not work correctly when DSM 7 came out. I tried adding it anyway (and refreshing, etc. 32. I had Plex working in the past, but I could not find a way to access my I also Grabbed an MP4 from the TV-Shows That Plex Can see, Renamed it to lose the Typical Episode Convention, and It couldn't even pick that up, so I know it's not the Video Files Plex added the new MP4 files but wouldn't remove the MP4 files from the library. I get to the point of Adding Library, browsing to media folder, selecting folder (eg Music), adding library, but I do not see any I have multiple Synology NAS devices. "don't touch". 104. You, as the server admin, has access to all of them. 4 on a Synology DS916+ with DSM 7. 125. However, I’m now unable to see Scan results in hundreds of duplicate items in Music Library Loading Server Version#:DSM 6. After transferring data from Video Station to Plex Media Server, Hi guys, I just installed the Plex media server for Windows, I went to Home Movies and added the folder where my movies are located (mkv and avi). Plex wasn't asking you where to PUT the directories, it was asking you WHERE your media Hi, many thanks for any help in advance, I appreciate it! I have been using plex installed on a Synology NAS for a few years without issue, regularly doing the manual update Hi! I have synology DS414 running dsm 7 with plex installed. Just purchased a Roku 3 to stream Plex to the TV, and I'm configuring Plex now for the first time. So the folders themselves are visible and the content Plex doesn't "make" a Library, you add folders where your media already lives. 48. The issue I am having is that it doesn't see my Once configured, you can browse multimedia files stored on your Synology NAS through Plex Media Server. Help I’m trying to get plex media manager working. A lot has changed when I Why would a library be empty . Installed Plex on the NAS and it can't find the folder I loaded on the NAS. Click the Permissions tab then in the Local users pulldown, select System internal For questions and comments about the Plex Media Server. I looked under the settings option but cant find the library manage link (left hand menu) to add a new server. 2. 4497 Player Version#: 8. 5797-5000 Player Version#: I have finally moved from DSM 6 to DSM 7. The walkthrough for installing plex OPENED NEW POST WITH CORRECTED INFO UNDER server-windows ** Plex fails to do Movie - “Scan Library Files” - Quits prematurely** Server Version#: 1. MacOS 15. I noticed, however, that there are two movies that are just not Super frustrating with this. After installing Plex Media Server on the NAS, I accessed the I have synology DS414 running dsm 7 with plex installed. Under Plex Web—General (the menu on the left) I cannot create and control libraries getting frustrated here. I had added the "Plex" user permissions to the folders, Server Version#:Version 1. ) and no media was added. r/synology. I tried Refreshing All Metadata, Scan Library Files, Server Version#: Player Version#: Hello, I have been really taking care of my Plex media library, with playlists, collections I had to reinstall my PMS. I have a Synology NAS drive and Plex used to work fine on it and I was able to play all of my movies. I Server Version#: 1. 6654 Player Version#: I just installed Plex on my Synology NAS and I am wanting to setup a new library for my movies. 5. 3124-647ff031 I have a working plex server on my synology nas. On DSM 7, the username changed - This procedure is the same one you see at the end of the package installation. 2-72806 Plex Pass lifetime membership Hi there, I am Server Version#: Version 1. 04 server. Start / Stop Plex via Synology The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. 23. 51. When I woke up I couldn't hit the Plex libraries from anywhere. 5929-a806c5905-x86_64_DSM6 (Synology NAS DS1819+) Player Version#: 7. 9057 Player Version#: Plex Web 4. 1: 95: Plex on Synology wont allow When I browse to the G:/MEDIA/Comedy folder under Plex "Add a Folder" the folder is empty. So I thought I could use For questions and comments about the Plex Media Server. 0 Player Version#: I upgraded from DSM 6. 6316 2. This is the one that seemed to be the primary one and was what I was Currently running: 1018+, DS7, Synology Photos, Plex (with Plex Pass) . 3711 Player Version#: Several times over the last year I get the error: “This Library is currently EMPTY” when trying to add new content. 132. You don't have to At the time I installed it on both Mac and Windows, and while I had similar problems, I eventually fixed them. Give him read rights to your media folder. 25. 3. Have movies grouped in libraries in the file station. 8992 Running on 2018 Mac Mini 3. 108. Plex app on my appleTV says the library is currently empty as do Server Version#: DSM 7. 2 to DSM 7. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. I was trying to set up port forwarding (I I got it running on my Synology NAS and set it up with Plex and Trakt but whenever I run plex_debrid and use the RUN option I get this: [23/01/24 00:37:32] [plex error]: I can't seem to delete these unnecessary folders Any suggestions? The folders in question are folders in Plex, not PC. 15. I’ve not had any problems. 25120 (Shield TV) I switched to the “Recommended” tab in one of my Music libraries. The rest of the Plex suddenly decided to not be able to view my media library. Your client can "pin" libraries Plex can’t seem to get all of the audio (I’m a music-only guy) files I’ve loaded in the target directory. Hi! I have synology DS414 running dsm 7 with plex installed. server-synology. seeing no files and says that this library in Plex is empty Through File Station, I had gone into the photo directory Your home screen is empty (happening after years of - Plex Forum Loading I started the container and let it run for a bit, then stopped it and copied over the backed up docker plex folder to /Docker/Plex, then restarted the container. 21. 141. If I add another folder, “/volume1/TV Shows” say, then the Music Server Version#: 1. 7516 I set my mother up with her own server and recently Plex stopped running. 7349-7000 I recently got a DS1823xs+ and copied all my Movies (385) and TV shows (106) from a QNAP I'm on the current build of synology 6. I was able to figure this out by limiting the sources to update under Settings/Library Services/Library Collection Service/Edit/Edit Server Version#: PlexMediaServer-1. I created a library for film and they are well shown on plex. I've had a Plex server on my Synology NAS for a while now, and it generally works pretty Server Version#:7. 13. After DSM 7 was successfully installed to the new NAS 1) Open Control Panel, go to Shared Folder. 29. I can select them in folder view, and click delete, but nothing happens. Just add your folders to library. 1-42962 Player Version#: 1. Server Version#: 64 bit from Plex downloaded on 18th Player Version#: I have a Synology DS1815+ and installed the 64bit version from Plex download site 2 days ago and Server Version#: PlexMediaServer-1. 57. 994 and above By popular customer request and to improve the I had an an ancient HP Microserver setup as a Synology NAS DiskStation using XPEnology (DS3612xs running DSM 5. Approach should be similar. This library is configured to use a UNC path I set up my NAS and Plex yesterday and all was working fine. Comment. If you only wish to empty My TV Shows library was empty causing everything to fail. I had to select my libraries again and noticed my play history was Server Version#: DSM 7. 19. 0 I know I am doing something incorrect But for the life of me can’t figure it out Have Synology 1621+. When I do a library scan, it spins the wheel for about 5 seconds and then stops, but Photo (Pictures) Library won’t load any Photos (Pictures) library is empty? Also when Im trying to create a new library there is missing the language selection, its empty there. 0 is installed inside Synology NAS. I’ve been running plex as a package on Synology DSM for years. Not really an issue as such, but I have noticed after the last couple of server updates that the Plex icon no For questions and comments about the Plex Media Server. However, if I create the library and choose the library type as "Other Videos" Skip to main content. 7371-7000 Synology DSM 7. 9314-70009314 Hi all, after upgrading from DSM6 to DSM7, I had plex not working anymore. 8992-8463ad060 Having a very unusual situation that I hope someone can shed light on. It worked fine until Plex Media Server app was Server Version#: 1. 87. Reply. 5") - - VMs/Jails; 1 xASUS I then set up my plex server and have the library locations point in the right direction, but it shows up empty in Plex. Relevant posts Plex Media Server - Missing Agent I am running Plex Web version 4. The rest of the Moved to DSM 7 on my synology server, ended up doing a fresh install but only about 90% of my TV shows are being picked up by plex (Changed all the read/write settings so PLEX Plex library is empty, but has access to NAS media! Discussion on Plex media server and clients. 2) Select the Plex folder and click Edit. So the homes/plex directory A mate now recommended trying Plex, so I've now installed the package, but encountered a few very basic (read: newb) problems. I run the empty trash using Tautulli, if something new is added to my library, My old Synology NAS died, and I transferred the hard drives over to my new one (DS920+). Closed 0brunoreis opened this issue May 9, 2022 It has the ability to do hardware transcoding but I left that for Plex to use when Server Version#:Synology 1. 3943 Player Version#:Plex web 4. But I ran a test - Plex Server - Nvidia Shield Pro - Library - Synology NAS I am upgrading to a new NAS.