Servicenow catalog item widget a single line text) and then on an onSubmit script (only for ui macros on the old service catalog) copy the value from your widget to the regular variable. Create a "Custom" Catalog Item variable and associate the widget created from step 1. There may be limitation for snc_external users in the Portal form and widgets, you need to ensure the external users have access to all portal form, widgets and read access to data Jan 16, 2023 · If you have a custom widget, then you should simply have your widget respect 'no_attachment_v2' dictionary field on the 'sc_cat_item_producer' table which defines whether attachments are display or not. Regards Ankur Jan 10, 2024 · When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) also been scrolled down till my catalog form page . It will appear as below : Let me know if that helps. For two of the items I get this when I try to access them from the portal: The third catalog item is using the SC Catalog Item widget just fine. The "Order Now" button on the Service Portal allows the user to submit the catalog item even though the catalog item is added to the cart using 'Add to Cart'. Name: Catalog Item Section. ' Thank you in Advance. If you want to replace catalog item widget itself then try redirecting to a new page having the alternative widget. In below image you can see position of order now button widget at top before scrolling down Jul 7, 2019 · I am working on a requirement for service catalog on service portal. Click on the catalog item that you want to make it visible on the service portal page. Jan 5, 2018 · That part is using ServiceNow custom elements like <sp-cat-item> and <sp-variable-layout> etc. but it's a lot of work for 2 variables in one item. Thanks, Suresh Makala. Jun 19, 2024 · Hello Everyone! I have a page for ex: test_page, I want to display a custom record producer on this page on the portal. Sep 26, 2024 · To display catalog item form variables in the "My Requests" widget, you'll need to customize the widget to fetch and display the specific variables associated with each request. Release. But the client scripts in the catalog item will not be able to access the URL to get that parameter. Create a new widget by navigating to "Widgets" and clicking on "New. Oct 14, 2022 · I am having issues with the portal widget widget-sc-cat-item-v2. " Create a catalog item with variables; Create widget called add-panel-loader Oct 23, 2024 · This widget can be added directly to the sc_cat_item page, or you can specify the newly created widget id under the "HRM Catalog Item" widget(but it is also not editable so need to clone it). Dec 21, 2024 · The OOB "sc-popular-items" widget relies on an aggregate query of the live sc_req_item table, with the code like the following: var count = new GlideAggregate('sc_req_item'); count. So the issue was we had a skipped customization on the last upgrade to Utah. Currently running a GlideRecord query against the related sc items table which displays on my cat item page. For example, if the Service Portal only has the one catalog "IT Service Catalog" associated with Feb 10, 2022 · Hi, Go to service portal configuration. That is working. Once these fields are selected a knowledge article number is populated on the Navigate to Service Portal > Widgets. In below image you can see position of order now button widget at top before scrolling down Jun 3, 2023 · Dear Team, I am working on Portal, when a user opens the Service Portal> Catalog, then I want to display the 'All Items' just beside the My Recent Items and Popular Items (as marked in the attached screenshot). If a user click on a link in portal, the catalog item has to open. It is also helpful in building new variable types that don’t currently exist. Feb 1, 2018 · If you don't want show Submit button and if catalog item is just for informational purpose without any fields/values in it, I recommend you to create a Content Item instead of Catalog item. By default, this widget is displaying on the sc_cat_item page. Ideally, I need to get the icon /picture to display in my left TD, on the related forms widget I 've built. , CP - SC Catalog Item V1). But, you are actually not interested in the Popular Items? So instead of displaying that Widget, you would just display on that same location 3 tiles for Catalog Items of your choosing? So that also might be not displaying the Popular Items widget at all, though a different widget instead? Mar 28, 2024 · Hi All, I have a requirement , i want default catalog items is in Popular item widget in service portal . Environment. but I am having a toughtime Oct 6, 2023 · *update. To do this: Go to Service Portal > Pages and find the page template used by Service Catalog Items (often called sc_cat_item or something similar). You need to add additional regular variables (eg. I do not want the icon link widget approach, I am trying to modify the OOTB SC Catalog Item Widget Currently, I am getting a few errors and also displaying that the item not foun Dec 24, 2024 · 2. Edit this page, and Unlock the full potential of ServiceNow's Catalog Item Widget with our comprehensive video tutorial! In this captivating video, we dive deep into the world o Oct 14, 2022 · Where is the system property or script for the Service portal to change from showing 9 Service catalog items/widgets to something more, like 20, so we can avoid having to keep clicking the 'Show More Items' button? Here is a screenshot of our current page for the 'Other Service requests' category: How to modify the "Request for" widget on the service catalog homepage Description This articles details the steps on how to modify the "Request for" widget on the service catalog homepage for requirements Want to maximize the appeal and usefulness of your ServiceNow catalog forms? In this webinar, you will learn how to use custom widgets to create fun and inte May 30, 2024 · Missing "Order Now" Button in "Submit Catalog item" type HR Task in Employee Center forum 11-17-2024; i want to display the Catalog categories under topics in the faceted search widget in Employee Center forum 10-28-2024; ESC megamenu items population through 'Advanced Portal Navigation' in Employee Center forum 10-27-2024 Nov 12, 2018 · You usually navigate to the Service Catalog page which contains the SC Catalog Item widget (among others) either from service category widget, the Recent and Popular Items widget or via the Typeahead Serch Widget. Any Help will be highly appreciated. The upgrade to the SC Catalog Item , widget-sc-cat-item-v2 service portal widget. But the thing is it is using sc-cat-item directive to fetch for the variables on the catalog item form, where I could not edit that. So I built out a custom widget that will query the knowledge article's metadata and then query your catalog item's metadata and if any term matches between the two, it'll show the "related catalog item" for the user to simply click and it takes them right Loading Loading Mar 28, 2024 · Hi All, I have a requirement , i want default catalog items is in Popular item widget in service portal . In other words, most items May 23, 2017 · Using this article as a guide Embedding widgets in Service Catalog - ServicePortal. Can anyone help on this. I want to modify that script to display the current URL of my instance. Thanks, Cobee Aug 17, 2023 · **By the way the popular items list is also presented in the catalog on the sc_category page by a different widget (SC Category Page [sc-category] ) the below logic also works in that widget too but needs to be inserted into the relevant part of the server script (I inserted into the getPopulateItems function just after the line var Catalog Items are visible in "Popular Items" widget but they should not be showing up or be searchable Release All Supported Environment Service Portal Cause Unless restricted by a Role or User Criteria, May 2, 2018 · I’ve seen a number of posts in the community asking for a Service Portal widget that displays Service Catalog categories (or subcategories) in a card/tile-view. But Catalog Item generates 3 different RITM using workflow based on checkbox on the form. Any ways to restrict catalog items in this widget. I have a requirement for a catalog item that needs some data fetched via rest and display as a selectable table. May 31, 2018 · Catalog and category (role public) Record producer (Public) Cloned widget (Public) (From SC Catalog Item widget) Added the necessary pages to the public list; Variables write, create and read roles are public; Current state This article describes how to get the value from non default fields in SC Catalog Item widget and display them in Service Portal Procedure Clone the OOB SC Catalog Item widget. description = gr. Dec 2, 2024 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. But for some reason the CSS broke. I have pointed the widget instance to many items and get the same Try creating separate macro variable for each widget, then hide/show your macro variable based on your condition. The sc_cat_item page also has an embedded macro widget. I have a catalog item called "Whitelist IP " and according to the requirement this particular catalog item alone should cascade few variables like Requested for ,What is the business purpose ,etc to the shopping cart widget whenever the user click on "Add to Cart " button in the Sp portal. In the Server Script section, call the cloned "CP - SC Catalog Item V1" widget with the id and update it. Jul 31, 2019 · Putting a widget within a catalog item really opens up possibilities for your Service Catalog and allows you to build great customizations in the Service Portal without adjusting the base pages. Jun 30, 2021 · Hi, You can try the below steps : 1) Change the variable type from "custom with label" to "custom". Select the portal page you want to edit. Custom SC Catalog Item Widget: Jun 30, 2021 · 2) In the widget , enter the label which contains the hyperlink as shown in the below screenshot. Search for the SC Catalog Item; Clone the widget by selecting the "Clone" option. So how to implement that condition in the widget list? Example: User A belongs to Network group but User B is not belongs to that May 17, 2018 · What I am trying to do is communicate between catalog client script and the widget. g. So when user clicks on 'All Items' they can see all catalog items and Oct 16, 2024 · Configure the Widget to Work on All Catalog Items: If you want the widget to be available on all Service Catalog items (not just one), you can make the widget a global widget. And I have another Reference type Variable on the Item. getValue('short_description'); data. ALL. Jan 10, 2024 · When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) also been scrolled down till my catalog form page . I use a catalog client script to query the selected software model and set a value in my catalog Jan 10, 2024 · When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) also been scrolled down till my catalog form page . Hoover over the widget and click on the pencil (top right). 3) Create Macro type of variable and link the above UI macro in the Macro field and use the widget in the widget field. Below I’ve attached code for 3 versions of such a widget. Now users can see the HTML table data once catalog item loads both in native and portal view. Does anyone have any suggestions as to why the css broke? follow de prints. Version 1: Tile with category picture and category description Works well to Apr 7, 2024 · The issue is reproducible only when the widget option "Enable Show More/Less for Item description on Mobile" is set to true. Open the cloned widget "CP - HRM Catalog Item V4". For this purpose I want to broadcast an event to the widget, just like you interact between 2 widgets. (depending on requirements you mig May 30, 2022 · Can please someone help me how can we hide a specific catalog item from popular items widget in SanDiego release? As I have seen in SanDiego, the widget has been changed so much from the previous release, as my code is working fine in previous releases(by cloning the widget and add the query) now they are using script include to execute the Dec 18, 2024 · Then, you can order each catalog item independently of its category or catalog. I want the Widget to respond when the Reference field is changed. Create another widget to display necessary text. If this solved your issue please mark my answer as correct. sc_cat_item. Catalog Items contain questions that gather information from users to create a record in a table. but you can use the same for yours. We see the client script for triggerOnSubmit, but don't see how this onClick function actually submits the record producer. Dec 25, 2023 · @BalaG . If you need to hide specific items from this list like Laptops, then set its Visible elsewhere flag to false from the list layout of sc_cat_ite Mar 4, 2022 · I create a custom variable on my catalog item with the script below which open a ServiceNow page. After the user submits the form, I want to redirect the user to a custom page instead of the default redirect location. Once these fields are selected a knowledge article number is populated on the Jul 8, 2019 · you need to build a custom widget to place list of items in article page. I can create a UI page variable to display the info but I would like to use a widget as I can use angular ,bootstrap etc. check widget for usage:HRI Catalog to KB Article Display (need HR module to access this) check table: sc_2_kb. Sep 11, 2017 · Hi. in ITSM forum Friday; Inquiry About Creating a New Catalog Item in Virtual Agent forum Friday; password validator is not defined in ITSM forum Tuesday; Populate the Unused catalog items into a variable in ITSM forum Tuesday Jan 5, 2018 · That part is using ServiceNow custom elements like <sp-cat-item> and <sp-variable-layout> etc. 2) In the widget , enter the label which contains the hyperlink as shown in the below screenshot. May 9, 2023 · In Service Catalog you have the ability to embed a widget as a variable in your catalog items or record producers. Partner Grow your business with promotions, news, and marketing tools for partners. Mar 8, 2023 · Hi Team , We are using widget (on click button ) created in catalog item and it is not working ,but it is working in Service portal Please guide me Join the Community ServiceNow Community servicenow community Jul 9, 2020 · Hi, I have built a widget that is essentially just a lookup to a table. I will include the widget script below, the sysid to the form, and the link to the form (which is locked down, but you'll get the idea), as well as the variable names I May 3, 2018 · I am using the SC Item widget [widget-sc-cat-item-v2] in the Service Portal on the Kingston release. Jan 16, 2020 · Our team cloned the ootb SC Catalog Item widget and is wondering how this widget actually submits the record producer. Hope this helps someone in a similar scenario. It will Oct 5, 2018 · Hi All, I am having trouble redirecting to a Catalog Item (which is a Record Producer) from a Simple List Widget (or a Data Table from Instance Definition widget). Now I have been tasked to add it to a catalog item form as a UI macro. Apr 18, 2023 · In that post - A widget is created and placed inside a catalog item to display a defaulted knowledge article. Service portal. When the SC catalog item widget doesn't have the Angular dependency "scToggleData", the catalog item description will be hidden when the browser window is resized. data. Instead one can insert a Database record with leaving the current form. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. ; Partner Grow your business with promotions, news, and marketing tools for partners. I haven't checked how this works on a Record Producer yet (feel free to post!). Thanks. Nov 20, 2019 · Add sections to your catalog item. /else you need to Jan 30, 2019 · Go to catalog items. May 9, 2024 · Hi everyone, I just cloned the HRM Catalog Item and SC Catalog Item widgets, and I redirected the custom from hr to sc. getValue('description'); Mar 7, 2023 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. Jul 8, 2019 · Hi, So your post was interesting to me and I had been working on this over the past 2 days, but didn't get a chance to post until just now. You can use this base system widget as-is in your portal or clone it to suit your own business needs. Category, SubCategory, and issue. Catalog Item : your record producer . I have cloned the widget added it to a portal page yet I cannot get it to display anything. The premise is that I have a carousel with an option on each slide, ‘Copy My Last Incident’, ‘Copy a Recent Incident’ and ‘Raise a New I Jul 28, 2022 · I have a question regarding the simple list widget. What I need to do is pass the value from the widget to a catalog item variable. What I am trying to accomplish is to create a widget that can be dynamic. Apr 9, 2018 · Hi. . on the portal I get the following errors: the widget is a straight copy of widget-sc-cat-item-v2 with a change in the name. If this is possible, how would I do it? Dec 22, 2021 · Hi, This Modal widget is a similar concept to Add-Row functionality on the catalog item. You could potentially leverage a Business Rule to handle this dynamically by creating an after-insert rule that queries all sc_cat_item records, orders them by 'name,' and sequentially sets their order Jul 1, 2023 · @Dazler- With the second option you posted only one widget is needed. Mar 22, 2017 · Yes record producers are displayed using the "SC Catalog Item" widget. So what you can do is add a SP Widget to the cata Jan 24, 2023 · You'll need to clone the SC Catalog Item widget for this to work. Regarding the URL Catalog Item variable type, it is not clickable because it is designed for validation of URLs rather than for displaying clickable links. popular items etc). Nov 13, 2018 · You usually navigate to the Service Catalog page which contains the SC Catalog Item widget (among others) either from service category widget, the Recent and Popular Items widget or via the Typeahead Serch Widget. You can however also just add the CSS to the entire page - then you don't have to modify the widget Loading Loading Oct 20, 2023 · HI, I need to create a button to add the data from one variable to another variable. I have a Widget that is embedded in the Catalog Item using a Macro type Variable. I've only gone through and added CSS that you can apply to variables. The widget is used to control which "tab" is selected. 3)application Oct 15, 2019 · Ah oke. Please hit correct based on impact of response Jan 19, 2024 · As Currency variable type is not present in the catalog item you need to create Single Line text type variable and you need add validations to it by creating onChange Client script. In that, look for Accessibility section (refer to screenshot) and select the catalog where you want this item to be shown and save. I have pointed the widget instance to many items and get the same Apr 18, 2023 · In that post - A widget is created and placed inside a catalog item to display a defaulted knowledge article. you should open the "My Requests" widget and clone it first, It's best practice to clone the widget rather than modifying the original. This is specifically created to support your use case. Feb 12, 2019 · Right the catalog item widget is linked as it is needed to. The below link will help to create onChange client script so, go through below link: Oct 14, 2022 · I am having issues with the portal widget widget-sc-cat-item-v2. Correct me if I'm wrong. Content Item does not contain these buttons and can be used in place of catalog item. Steps: Access a Catalog item on the portal. I verified the KI in question has a related catalog item, and that it is listed in the kb_2_sc table. Aug 3, 2024 · Hi ServiceNow Community, I am encountering an issue when trying to hide the "Save as Draft" button in a catalog item on the Service Portal, even after clicking Hide 'Save as draft' it is visible. Nov 24, 2022 · My client does not want to swap the order of what appears where in the widget, just to 'not to' have the short description appear there, but the name of the catalog item itself. Select designer. To display the items that have been added to the cart in the ServiceNow Service Portal, you can follow these steps: Create a new widget: Go to the ServiceNow Studio. Then the RITM number can appear as it does at the moment. Define a content item. I will tell the exact requirement that i am trying to satisfy. addAggregate('COUNT','cat_item'); Oct 9, 2024 · Once the catalog item is submitted, it creates a request item RITM. Also, I want to set the redirect based on the item. I build a report that includes many co Dec 22, 2023 · Hi @Jyoti Tripathi The OOB widget displays as per below HTML highlighted . If I ctrl+rightClick on that widget, it is showing widget options for the main catalog item widget but not the custom widget which I created. Once these fields are selected a knowledge article number is populated on the Jan 29, 2021 · 2) Create Widget and use the HTML table inside it. Now that widget is visible in catalog item inplace of that variable in portal but I am not able to add widget options to it. You can clone this and do your modifications, and then replace it on the "sc_cat_item" page. 1)hardware, 2)software. Clone the OOB SC Catalog Item widget to capture the broadcast variable and embed the widget (to display to right side of the page) from step 3 based on broadcast variable value. And this is what it looks like on the service portal. But I can't seem to find a way to do it. Name the new widget appropriately (e. Jun 20, 2018 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. What gives here? Nov 13, 2018 · Hi Community, I've run into an issue with adding attachments to catalog items by non-itil users where they select a document to attach but it seems like the system is not 'processing' it and showing it in the catalog item like it does for ITIL users. In below image you can see position of order now button widget at top before scrolling down Aug 23, 2017 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. It needs to look up and display information related to the Referenced record. "In this example, we will create a loader widget that will only be displayed if the variable choices are empty if the server's response is slow. I discovered the sn-record-picker code from one of the community post and I made all the changes to it to reflect my requirement. Search for and select the icon link widget and place it on the page then you can set the type to catalog item and select the catalog item you want it to link to. Resolution Sep 20, 2023 · When I am trying to order an catalog item from portal In the requested for Variable I have selected system administrator when i click on Order Now button , on catalog checkout widget it is showing Logined in user . Select type: Catalog Item. Feb 10, 2022 · You can use the OOB widget called SC Catalog Item. The issue is the widget is not returning any results. And this is what it looks like on the CMS. Please help me on this. I hit what I consider the most often used variables that you many want to apply some sort of CSS to (width, color, whatever I How to create record in Incident, Change also create one RITM via single catalog item form. Despite applying a script to hide the button, it remains visible. Button name : Add When Add button is clicked then information will be in text box 1 data needs to be moved to text box 2 variable with comma separated. Currently, the SC Catalog Item 2 widget is passed the sys id of whichever cat item/ record producer the user clicks on via the SC Category page widget (or a group of other widgets I think e. You can search for Icon link on your left panel, add it into the position on the page that you want . We are using simple list widget for displaying catalog items. (appicable if you are lookong for how to show different widgets based on variable from item) OR. Once reverting to the latest widget version the "Requested For" variable started to work as expected. I would say best option would be to customize the Server script on the widget and perhaps be able to manipulate the order field from there. Use App Engine Studio (AES) to easily create customized Catalog Items that users can access in Service Portal and on mobile devices. Use this widget (widget-sc-cat-item-v2) to view the information about a catalog item and order the item. Store Download certified apps and integrations that complement ServiceNow. It does not directly affect the behavior of the "Requested For" variable type or the number of RITMs created. So what do we need to change to the SC Catalog Item widget to achieve Apr 18, 2023 · In that post - A widget is created and placed inside a catalog item to display a defaulted knowledge article. Hi Bala, Thank you for the response. You can use the "addInfoMessage" method to add a clickable link to the form. When I view from portal it shows as an image. Jan 28, 2023 · Another way to achieve this is to use a catalog client script to add a clickable link to the form. Nov 19, 2024 · Hi All, I need to redirect custom submit button to REQ page rather than RITM page. name= gr. also check the below link for Sep 13, 2019 · Just loaded an update set from our dev instance to test, with 3 new catalog items. Code CATALOG ITEM. Loading Loading See full list on kevin-custer. The widget is used to control which "tab" is selected. Feb 10, 2022 · Solved: I need to add a catalog item in a widget. Custom SC Catalog Item Widget: Apr 3, 2023 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. I found that I could use Jun 15, 2019 · To enhance the UX, I digged into the Widget code and altered it slightly. This macro widget has a checkbox in it. Mar 18, 2024 · I 'm trying to see if I can get the icon or picture from a catalog item to display in a custom widget I 've build. Some of the catalog items in the widget have Available for conditions (To display only certain group). I am building a Catalog Item for use in the Service Portal. Dec 3, 2023 · I would recommend adding an 'Icon Link' widget instead, similar to the 'Get Help' one. When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) also been scrolled down till my catalog form page The Popular Items Widget will display the most Requested Items from the Catalog associated to the Portal. Thanks in Advance! Jan 11, 2024 · When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) also been scrolled down till my catalog form page . In your custom widget you can do like below to put short desc and description after highlighted line and try. Tab Default value : {"widget": "widget-link-button", Here a screencap of the UI Macro Variable on a catalog Item and where to put the HTML for your annotation. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. For example: Jul 1, 2016 · A UI macro variable can be linked to both a Ui macro (for service catalog) and to a widget (for service portal) using the widget field. You can the select the catalog item you wish to display. Oct 30, 2024 · Contextual search is the product that is available for us customers, assume SN use this too but they do have some fun custom things on the HI portal. You can have a look at the Out of the box widget 'SC Catalog Item' [widget-sc-cat-item-v2]. For Example : I have login into service portal What is used frequently Catalog item are should appear in popular items , I frequently used catalog items are. However, for external users, you’ll need to create a custom widget that includes all the variables they need to update on the RITM page (My Requests), ensuring any changes are reflected in the RITM itself. I have created a add button using rich text label varia. I've already looked at the dependencies, pages, containers, lines, etc. com Mar 29, 2023 · As for the "SC Catalog Item" widget (widget-sc-cat-item-v2), it is a standard widget provided by ServiceNow for displaying catalog items in the Service Portal. Again on RITM we have Complete step button which should mark existing RITM status as closed and in turn open as many RITM as Oct 15, 2019 · In a production environment, I would ideally deactivate all OOB catalog items or record producers and its related data as they wont be used by the customer. This is where to specify the new "variable_html" UI Macro on the catalog item variable. How to change requested for value to variables requested for as showned in the abov Aug 7, 2018 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. Mar 26, 2023 · "SC Category Page" Widget in the Service Portal displays all the frequent used catalog items, I have built a portal in a scoped application and I'm using this widget which displays all frequently used catalog items. I currently have 3 choices in my catalog item. For internal users, you can allow them to edit the RITM form. I build a report that includes many co May 3, 2018 · I am using the SC Item widget [widget-sc-cat-item-v2] in the Service Portal on the Kingston release. Mark the answer as correct and helpful if this solves. Jan 10, 2024 · Hello All, I am submitting a request from my employee center portal and i notice the Order Now button at right side of my catalog form. In below image you can see position of order now button widget at top before scrolling down May 14, 2024 · Is there a way to add a free-form text search widget to a Dashboard that can search the contents of custom variable columns on the attached reports? By way of illustration - imagine I have a Catalog Item with custom variables for "Check Amount" and "Payor". 3. Values entered in widget variables are NOT saved when you submit the item. Once these fields are selected a knowledge article number is populated on the Jan 10, 2024 · When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) also been scrolled down till my catalog form page . The following is the JSON format: { "source_table": { "v Jul 13, 2018 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. All the variables are created normally within the record producer thus allowing you to use UI policies and/or Client scripts as you would normally. If you've got the OOB demo data loaded in your instance, the provided "Create incident" catalog item has the context search widget added which is the presentation layer that will show related articles, and items to a user Apr 29, 2024 · Hi everyone, I just cloned the HRM Catalog Item and SC Catalog Item widgets, and I redirected the custom from hr to sc. However, this approach might still be challenging to maintain. The customization applied to that widget is for "disabling" the OrderNow/submit button under certain conditions. I use a catalog client script to query the selected software model and set a value in my catalog Apr 19, 2022 · We want that widget to display one particular catalog item form which will be completed by people outside of our organisation. Moin Loading Loading Apr 16, 2024 · Hi @amielalcala Ensure the widget has a role given snc_external as higlighted in screenshot below. First, the enhanced UX: Note: Tested with Catalog Item and Record Producers that have Request Method "Submit", and the SC Catalog Item instance options having Auto redirect after submission turned off. What I want to achieve is when one of the variables change, I will do some manipulation in the widget controls. Nov 20, 2023 · Hi, I have created a variable with 'custom with label' type and linked a widget to it in catalog item. Without going to deep and looked. 3) Create a new checkbox variable in the catalog item & mark "selection required" as true. Cause. Mar 22, 2023 · I have a Requirement , Popular catalog items are should appear based on login users in popular items widget in service portal . The only way to do it, is to add a parameter to the page URL when opening the catalog item. " Give the widget a name, such as "CartItemsWidget," and specify the widget options as per your requirements. But I need to enter some inputs in it. I want to understand how that widget is scrolling down when i scroll down in my page. Variables: Type | Question | Name |Order Single Line Text Current section | current_section | 0 Macro | Catalog Item Section Widget | catalog_item_section | 0 | Widget: Catalog Item Section Single Line Text | Variable 1 | variable_1 | 1 Single Line Text | Variable 2 | variable_2 | 2 Single Line Text | Variable 3 Jul 4, 2023 · - With the second option you posted only one widget is needed. Despite applying a script to hide th Sep 10, 2023 · hi, I am a ServiceNow newbie. io - Service Portal, CMS, and Custom Apps I created a multi-line text variable in my catalog item to store the contents of any instructions from the selected model. Jun 21, 2023 · I created a new portal widget and mapped it to one catalog item custom variable. For the logic of your link, you will have to use service portal utility to retrieve your catalog item sys_id and your the dynamic of your link will be done on the server script of the widget. for linking article with catalog item there is a OOB table for a different functionality. 4. Apr 29, 2024 · Hi everyone, I just cloned the HRM Catalog Item and SC Catalog Item widgets, and I redirected the custom from hr to sc. Catalog Items can be used to: Oct 8, 2020 · checkbox variable to be ticked only after hyperlink on catalog item is opened in the portal in Developer forum a week ago; text in trusted_description of SC Catalog Item ootb widget disappears when splitting screen in esc in Developer forum a week ago Jul 13, 2018 · Catalog Client Script to show variables dynamically in Developer forum Wednesday; Copy RITM in portal - Variables not passing to new catalog item from UI Button widget in Developer forum Wednesday; Custom Submit Widget On Service Portal for a catalog Item in Developer forum Tuesday If you are using totally custom portal, in that case try to create a new button using a widget in the catalog item page, the button retrieves all the details provided on the form, then you can do things: Oct 8, 2020 · Easiest way to remove a specific catalog item from 'Popular items" widgetfrom Service Portal homepag in Developer forum a week ago Add UI button on portal list in Developer forum 1 weeks ago Approval Form with Option for More Info Needed in Developer forum 2 weeks ago Jun 13, 2017 · We have the widget built, and we have the Catalog Item built, but we need assistance with finding the method to use to pass the variables to the Catalog Item within the Portal. Oct 13, 2017 · Hi A "pure" catalog item will not be able to do this. In below image you can see position of order now button widget at top before scrolling down A Catalog Item is a form used to submit information, a request, or to create a task. Custom SC Catalog Item Widget: Apr 5, 2024 · We have added the OOB widget Related Catalog Item, to our Employee Center KB view page. The sc_catalog_item widget is cloned and customized. sfuwuz zbpmgx eoopzk khbb tmlsvhy cuxcwff umrpk kkmayt oexla mkaxii