Sky q problems. I've gone to set up the Max box today.

Sky q problems I'm really sorry again for the inconvenience but thanks to this thread we managed to share these examples and support our teams in getting to the fix 🎊 Sky Q. v screen: This channel is currently affected by a problem with your satellite signal. Would works for 2mins, then straight back to the same issue. Network Reset found in Q box Home - Settings - Setup - Network. It makes Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber It isnt a tv problem because other HDMI and usb products work perfectly. Recording keep freezing. Used M5s several times before without any issues but . Subscribe to RSS Feed; (Not on the Q box as the Network reset will start the main Q box WPS automatically). Do not carry out any WPS and just wait for the box to connect. Connectivity. Have a read of this Sky help article, about hard disk problems and at the bottom you can order a replacement box for delivery to your home, Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . When we try to access the home page on our mini box we just get a black screen escept for the small live TV box which can be found in the top left of the page. I have updated firmware I've recently had problems with the Q box either not recording scheduled programs due to " power failure" despite there being no power failure. ; Pixelated picture on live TV - If your Sky Q box has a pixelated picture on live Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . On average, new discussions are replied to by our users within 90 minutes New Discussion Sky Q box and both mini boxes constantly dropping out of network and connection to each other. 10. Never had it before. Hi @Mike270 . I've tried every fathomable solution but none of them have solved the issue. Sky Q can get a whole bunch of movies and shows on your box for viewing at your leisure, Sky q mini box problems ‎07 Nov 2023 10:02 AM. Check out the latest on Sky Q from Setup, Ultra HD and everything in between. Trying to watch football and its annoying. Search. Report it individually to the sky exec support team is the only hope. Recently ive started to have problems with my SkyQ box, a timeline of how the issues manifest would be: Recorded Programmes would freeze and the box. An on screen message. Ive changed the batteries on the remote control. But the problems with Sky Q continued. For 2 years, since we've moved, to a fairly moderately sized new build, is the notorious issues range between the WiFi nodes. He explained that the Sky Q system is "mesh" based but the new Sky Max is working just like an ordinary router. 1 Like Reply. Sky Q problems ‎30 Jul 2024 02:38 PM. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led) I have Sky Q + 3 mini boxes. About Sky Community Offers. It's becoming more frequent over the last few days. Sky Q mini box shows connected to Sky Q and network. 09 and we're confident this has resolved the issues reported with Sky Q third party apps pixellating. It's a non HDR 32B0xx box I think, on current firmware. Can anyone advise on what to do? Our sky+ box hard drive failed so we asked to upgrade to sky Q through the live help chat in December. I'm actually getting sick and tired of the constant sky WiFi dropping in and out and then my sky Q boxes not working properly! every day for the last week I'm have constant WiFi problems, sky Q not working, sky Q mini box not connecting and freezing! Answered: I've recently came back to sky signature but I can't download on demand or catch up like I used to Answered: I have a Sky Q black router and a Sky 300 Mbps broadband contract and have been led to believe it all forms a mesh with my mini box which. Hello. With Settings highlighted Recently ive started to have problems with my SkyQ box which is a few years old now Recorded Programmes freeze and the box locks up; Sound drop outs, sometimes every couple of seconds; TV channels suddenly all show only a black screen. Reply. Report post If you’re having trouble, here’s how to fix Sky Q connectivity problems. I have the same issues as others mention with Tv freezing and randomly shutting down and rebooting. Netflix will not load up on my Sky Q box. Never have I had as many issues requiring reboots, internet link being dropped (Despite it still being on and no other devices having issues) failed recordings, hardly a week goes by without so Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. I am convinced that the HD quality on Freeview is better than on Sky. You are viewing Sky Q help. Howcan I get help from Sky when the only menas available to me is their stupid chat bot which runs out of choices! Sky TV; Sky Q; Fixing a problem; What's your problem with? Live TV. The Sky Q mini box shows connected to Sky Q and network. No luck w Common Sky Q problems and how to fix them: Sky Q isn’t perfect and you might have the occasional connection issue, where your mobile device or mini box can’t stream, or some other problem. Since we move I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Discovery say it is a Sky problem but Sky have so far been unable to fix it. Mine has now starting showing the same. Todays F1 first and second practice session came up as recor I am having real trouble with my sky Q I have a communal Ariel but I am the only one with sky Q and I am unable to watch anything either the picture is in watchable or the screen is completely black I've looked in settings and everything is connected to WiFi etc I feel it may be the mob on my part o All went fine and a massive improvement in WiFi apart from with there sky q box. On average, new discussions are replied to by our users within 90 minutes Hi @GrA4 . Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, No problem. The e-mail never came, and someone To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. I have tried everything suggested re setting etc then works okay for a day or two then it disconnects it's self from the mini boxes also says it's recording all day long, but it's not recording anything. After the storm yesterday, my sky channels are saying no satellite signal. It also said the recording was cancelled which it wasn't. I did the reset process in the exact order you described. Wish that I'd read this before buying a new, very expensive, Samsung tv! I installed the new Sky Q UHD box and all was fine for two days, then the problems that you describe began. Recordings and downloads. So just upgraded to Sky Max. I've tried the usual work your way through Close the navigation menu Sign in Back to Help Hi, I have been having problems with the connectivity on my main sky Q box all week. I see quite a few people on here having satellite signal issues. Sky Q equipment. I thought I had solved the problem by activating Powerline and running with wifi disabled. This problem is new to me as everything worked fine until the day before yesterday. The mini is extremely unreliable, and usually loses signal for 10 seconds or so every few minutes. Parring up and switching on an off at the wall. When I put Sky Q to 2160P UHD the TV picture glitches and eventually the Sky box locks up. So this bloody problem has been ongoing for several months. its 100% a broadcast problem, which only happens on live UHD. Search Sky Community. Since which I’ve not had a single problem in two months. Auto-suggest No problem. The house I now live in doesn't have fibre broadband so I was told I needed to have Sky super fast and that this would be sufficient for running Sky q, working from home etc. Hi Both. Again all recordings disappeared and can't download catch up or On Demand services. I kept losing connectivity to Sky Q mini in my bedroom. cancel. There is no way to get to any settings, recedings or apps as these option just do not appear. Just posted on the other thread that this was a daily problem for me with a V2 Sky Q box connected directly to my LG 55E6 OLED TV. I've gone to set up the Max box today. like 20 seconds Opens a black screen Problems with sky box after upgrading to full fibre broadband ‎22 Nov 2024 11:50 AM. Sky q hub is the router. Created with Sketch. Try a Reset Settings in the Q box hidden menu. Hi everyone, all customers will now have the most recent software update QR270. How can I rectify this. Went to play it and got nothing even though it said it had part recorded. Turn on suggestions. Very slow to open a menu screen e. Highlight Status and then select Reset on the right hand side. Created with I've just connected Sky Q box to my LG tv and all is working fine except for one thing. Re: Sky Q No Satellite Signal ‎06 Dec 2024 08:48 AM I should've also mentioned that I live in a development where the satellite feed comes from a communal dish via underground cable (IRS installation) and there are no issues from the communal dish so the problem is clearly with my box / at my end. Post 2 of 8 385 Views. Screen goes blank, keep getting red light , will not change channels when it does all I get is sound for 30 seconds no picture, keeps freezing have to keep rebooting the box works ok Not long joined Sky BB, all set up and everything working but since connected to Sky Q box paramount keeps loosing connection. It started out ok, then the screen kept glitching, then it lost connection altogether. Sky engineer came, recognised the issue and swapped the box out for a V1. From what I can see, the dish hasn't moved. Report post. We have had Sky Q for a few years but recently we have been getting problems with the remote not responding to commands. Sky q mini box problems ‎04 Jan 2024 12:44 PM. Very frustrating. My Q box has started playing up intermittently. I have reset the internet router and also then reset both the main Sky Q box and the Sky Q Mini box and Network several times now, but random picture pixel problems still keep appearing. Subscribe to Sky Q mini box shows connected to Sky Q and network. Anyone else finding this problem - mine has been out all day. Post 1 of 3 141 Views. I reset the box's and the hub. Have tried resetting severa My internet provider has suggested installing a cable directly into the sky box and the Reuter as this would provide the strongest connection. Hi all, For a couple of weeks we've been getting connectivity issues on our Sky Q mini box in the bedroom and now it's at the point where it's saying to reboot the router then check all Sky Q products are not powered on. Im 'all in' with sky products with a 2tb main q box, 3 mini boxes, a sky booster, a sky router and recently sky 900mbs full fibre. It is a beautiful day here and now I have 0 signal. If you’ve chosen your settings but the Sky Q box can only enable 8-bit colour, then there’s a problem somewhere between your box and your TV. Problem: Switching on SkyQ after a period of time, (tv automatically starts). This problem has popped up from time to time and the best solution I found was to reset the TV to factory settings ensuring during setup the TV identifies and connects to the Sky Q box. Yeah that's all been tried before and after changing my sky q box. The first problem is that there appears to be no way to skip to a specific point in the broadcast, you have to start from the beginning and manually fast forward from there. So much so that I had an engineer visit. They also say that they have identified that no data is coming through the Re Ordered and paid for SKY Q in September 2024. (So think it of two different networks - one for Sky Q and one for Sky Max Wifi) Our sky+ box hard drive failed so we asked to upgrade to sky Q through the live help chat in December. I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi @Fi60 wrote:. 4 Ghz WiFi band. Browse or search to find help, or start a new discussion on Community. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Is there some kind of general sky problem. Then black screen. I have done the reset and updated the software but still same problems. I have recently been having issues with the itv X app on SKY Q, whenever I leave the app via the back button, the screen goes blank, and the. Sky Q problems ‎21 Nov 2023 12:29 AM - last edited: ‎21 Nov 2023 11:07 AM by Kelsingra. First try rebooting the main Q box and then when this is completely back up and running reboot the minis. Sky Hi @Quoman7 Clearly a general problem, but no need to wait, simply hit the Home button. This is always cured by momentarily unplugging the HDMI lead and replugging it. Recording playbacks often freeze and have to re-boot box or box won't come out of standby and again re-boot. Sky Q supports Ultra HD at a resolution of 3840 x 2160 (2160p), with a 10-bit colour depth. If your Sky Q box won't turn on, or is stuck in standby mode, follow these steps. 0 Likes No problem. At least the Home button works on mine. What to do when you see an On Screen Message to say there's a problem accessing Sky Store. I am having real trouble with my sky Q I have a communal Ariel but I am the only one with sky Q and I am unable to watch anything either the picture is in watchable or the screen is completely black I've looked in settings and everything is connected to WiFi etc I feel it may be the mob on I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile Hi @KConnor . Found a sound setting on my Sony TV to 'Output only compressed Audio for multi channel content without change' Seems to be working for now. (Signal is absolutely fine) Unable to watch films on sky movies, i try to download to watch but nothing What is wrong with my Sky Q box and the internet? When the weather is poor, my box loses internet very easily and then I can't watch anything! I have. Make sure you press the WPS button on the Sky router and not the reset Then reboot your Q . Initially fine. Posted by a Superuser, not a Sky employee. Accessibility settings. Options. Sky Q offers satellite TV and IPTV services with a subscription model service operated by British satellite television provider Sky that’s majorly active in Austria, Germany, Ireland, Italy, and the UK. An ethernet connection is impractical with the location of my router and sky box. On my previous LG TV Sky HD was better than Freeview HD. The main box is downstairs and the mini box is upstairs. In the end I got so fed up I got a TV man in, he said the strenght from the Mini box just isnt strong enough, this is a common problem. Press Standby on your Sky Q remote, switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. is this SkyQ or the older Sky HD? Anyway for those having issues ,there appear to be connectivity issues between Skyq and some Tv's (including Samsung). After turning on the TV, the home screen put up a message saying there was no information there, then down to TV guide and instead of all the pictures that normally are displayed showing programs available, Over the past 3 years (since a house move) we have had problems with sky broadband dropping out and have had at least 8 phone calls and 5 engineer visits the last of which was Saturday 26th of September 2024, also my sky Q keeps dropping out sound and pictures when streaming apps. 0 Likes Reply. No problem. To enter hidden menu press Home and navigate down to Settings but do not select Settings. On the main Q box and first carry out a Network reset with the Ethernet connected. It is 100% broadcast related Hi @KConnor . if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2. But now the Sky Q Mini boxes don't connect. Sky Community; Sky Q recording issues ‎04 Jul 2023 07:28 AM. When I switch the TV off using the Sky control the screen goes off (dark) then maybe 10 seconds later the screen comes alive with a bright screen saver saying no signal. problems since sky q fitted ‎21 Jan 2025 01:18 PM It takes 20 minutes in a morning to get tv on,we have to switch off at mains 2/3 times, also sometimes channels dont change when we want to, Had sky Q box fitted last year and not happy with it, Also we don't seem to be able to get teletext on it Sky Q Remote Control Problems ‎19 Feb 2024 02:45 PM. Box takes ages to change channels or play recordings. The platform doesn't have the bandwidth to handle proper sync, basically, for the atmos offering. All channels on my Sky Q mini box display the message: "Please check your subscription entitles you to view this channel on this box. This only seems to happen on sky q both on live tv and playback ( not Apple TV ) . Sound is perfect but just an issue with the picture. I will get an engineer out although the earliest date Close the navigation menu Sign in Help; Sky TV; Sky Q; Fixing a problem; Connectivity; Fix connection problems with Sky Q Everything worked perfectly apart from my Sky Q box. like 20 seconds; Opens a black screen with mini view on the right hand side! I have a Samsung QE50Q80B and recently updated to a Sky Q 1 TB UHD box. However, I then noticed my box downstairs didn't have OnDemand or apps. When i then reset the Sky Q mini Boxes Network setting it contiunally reverts back to the old Wifi network which no longer exists, which in turn changes the settings on the main box back to the old wifi rather than the Wired Connection. Broadband provider is BT and nothing else's drops out (computer, phones etc). Recordings disappeared and in fact nothing available. The box itself says it had good signal but no sky channels are working. Hi - I have recently (October) purchased a Sony Bravia 8 tv and installed it with sky q box . On average, new discussions are replied to by our users within 90 minutes Re: Sky q box issues and problems ‎20 Aug 2023 06:49 PM I also have the same, I have to reboot each day, as it says recordings not available anymore, won't record due to powercut or I get blue screen for bbc, itv and movies. Tested all areas where I had some problems / concerns and I am happy to report that so far it is working perfectly. Terrestrial channels are working but constantly dropping. Contact them by phone on several occasions on&on&on&on around the No problem. I can watch TV upstairs in the evening fine yet when I am awake early hours (regularly) and I want to watch TV the mini box will not connect. To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair. Hi, since we changed our broadband to fibre (with Plusnet), our Sky Q mini box doesn’t work. They are also terrible at keeping you updated. If you are watching TV it goes to a black screen that those little loading circles appear then the message on the TV comes up and says check device powe Sky Q mini box shows connected to Sky Q and network. I bought a QE75Q80B 4 weeks ago and experienced the same problem. Hi I have the sky Q box and I'm have a lot of problems . Then wait around 10s then the picture will come on, but unable to select any remote control options, wait another 10s then volume comes on and I can use. Sky Q has taken the Ultra HD 4K broadcasting world by storm in 2016. This is very random and it can go for a few hours with no problem and then the box just will not respond to buttons being pressed. Have you tried rebooting your Q box? To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. Then wait for 30 secs before you press Home on your Sky Q Remote Sky Q mini box shows connected to Sky Q and network. unplugged it all and restarted and was fine for 10 minutes. Our Sky Q Board is the home of all things Sky Q. Go. Anyone had sonetjing similar or can sone Unfortunately, some customers are experiencing problems when they have sky mini boxes ‘multi-screen’ around the house. Post 1 of 1 19 Views. My Sky Q box connections are fine until I try to connect a mini box, then main box keeps dropping internet signal, tried all the normal reboots etc. To reboot press Standby on your Sky Q remote (if the box responds to the remote), Hi everyone, all customers will now have the most recent software update QR270. and I have 2 miniboxes in adjacent rooms that work ok. the WiFi is working perfectly at full speed with every other device in the house it's only the main sky Q box which can't hold the connection for more than a couple of minutes. My Sky Q Mini box is connected to my Sky Q box and I pay for multiscreen. Sky Q installed on Friday at 8am by 11am the box was completely unresponsive. I've tried restarting etc many tims, no joy. First reboot the main Q box and then when this is completely back up and running reboot the mini. Sky Q box stuck on 'Hello' screen - If your Sky Q or Sky Q Mini box is stuck on a blue screen, a 'Hello' screen, or a 'Please wait' screen, these steps will get you back up and running again; Freezing during adverts - If your Sky Q box is freezing during adverts, a simple restart should fix the problem. I believe it's faulty now. The picture keeps freezing for a millisecond every second or so so looks like to picture is jumping. Sky Q. Sky Q Connection problems ‎17 Dec 2024 02:18 PM. My Sky Q box is connected to my TV by new, high-speed HDMI cables through a Denon AVR-X2300W 4K compatible Amp set to upscale to 4K. If it doesn't work then try rebooting the main Q box and then when this is completely back up and running reboot the minis. Sometimes it says there's a technical fault with the channel, other times just a black screen. We have had Q boxes since they first came out and again, this hasnt been an issue before - mind you our Q box does have some quirks and issues that we have to live with (it records progarmmes we have never watched before, Problem with sky q box ‎23 Nov 2024 06:16 PM. The sound quality when watching Sky has recently become poor. Sky Community; had two engineers visit and they say it may have something within the walls that's inhibiting the WiFi and causing the problems. Had to reconnect main Sky Q box to internet and then can receive TV schedules and use apps. The Q box now connects via the Sky booster - which shows up as a Sky network, not my Fibrus network - then connects via ethernet cable to my Fibrus router. Recordings are more often than no failing but still appear on the recorded Sky Q problems ‎13 Jan 2024 02:21 PM. Today I've had to reboot every time I've switched the TV on. I have a wired ethernet connection between the router, which hasn't been changed, and the Sky box. I sometimes get a message saying there is a technical fault - try later. I can't even get the manual button on the mini box to turn on. Nothing will download properly. Post 1 of 2 103 Views. Close the navigation menu Sign in Struggling with a 'no satellite signal' message? Follow our step-by-step troubleshooting guide to fix the most common causes, from bad weather to loose conne Fix broadband and connectivity problems with your Sky Q or Sky Q Mini boxes. Unfortunately, all the ports on the box are already occupied with other cables. I have ordered a replacement box and am not hopeful that it'll fix the problem, fingers crossed it does though. We have started to have pixel problems with our Sky Q Mini box when watching live tv. Screen says technical fault or just goes black. Lip sync problem on Sky Q ‎12 Jun 2023 03:32 PM. The problem here is I can no longer get a signal over the extender on this either so I'm wondering does the upgrade to Sky Q prevent me doing this now? The satellite cable was connected to input 1 on the HD box and I tried connecting to input 2 but no luck with that either. though the process of connecting the sky q but none of the online functions ever work. Subscribe to RSS Feed; Mark Topic as New; Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . For the last two days the connection between the minis and the main box keeps going down and the network connection also keeps going despite it working on all other devices in the house. Help with your Sky Q remotes. Post 1 of 8 392 Views. Learn how to solve issues with box turning on at night, mini box not updating, sound without video, remote control failure and more. My 2Tb ( silver? ) Sky Q box from when Q was available for non SKy broadband customers has been a problem over last few months. I've altered the Network settings on the main box to show this. g. Sometimes it plays recordings, sometimes not. Sometimes it records, sometimes not. My mini sky q box stopped working, I tried resetting it and now it is stuck on set up page and it won't recognise the remote . Engineer was parked in our yard on givend date but made no contact with me. 45 am every time. skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page. I will Problems with sky box after upgrading to full fibre broadband ‎22 Nov 2024 11:50 AM. However, also shows "no satellite signal" and no TV Schedule. The q box freezes either when watching TV or when turning it on. It also is now sometimes not playing channels. It happens daily now. I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile My sky Q box is making a loud whirring noise as if a fan is going. the WiFi connection keeps dropping meaning my sky q mini box isn't working at all . @Kelly1580 wrote:. Start a new discussion. I currently have Sky Q and Sky Q mini. If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box. Yes this is exactly the same problem we have got - its on both the main box and the mini and has only started in the last 24 hours. 1 Like My 2Tb ( silver? ) Sky Q box from when Q was available for non SKy broadband customers has been a problem over last few months. Do not accept any push back on your setup, box or sound bar. Sky Q mainbox and mini boxes keep cutting out without warning. . 1: when putting the M5's in access point mode the sky q box does not connect properly. When the tv's turned off and you switch on again later, the only way to re-establish the Sky broadcast is to switch the Sky box off and on and go through the reboot process on the Sky box. Ive removed and replaced the SKY plug several times. The Sky Q set-top box allows users to get live TV channels, on-demand content, and recording. As far as I can tell this is only happening on Sky Sports. Wait at least 30 secs and then plug back in and switch your Sky Q box back on at the mains. They will usually experience the following message first thing in the morning usually after the Sky Q system has done its necessary updates or gone into eco mode. My Mothers sky has an annoying problem. I've been through all the online help tools, done everything suggested Sky haven't sent a new router so I'm sti Hi @Jack1954 Sorry to hear of the problems with Sky on this Samsung model and that engineer apparently unable to sort out. Here’s our guide to diagnosing and fixing most common Sky Q complaints. Have you carried out a Network reset on your main Q box as below? First reset your broadband router. To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. So after years of using a Sky HD box with very few issues, I moved to Sky Q earlier this year (removed). Re-booting works for a while but then everything cuts out again. Occasionally the Sky Q feed to the TV will shrink down to about an eighth the size of the screen and jump around the screen. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. Find out more Received my new SKY Q box yesterday, followed the instructions to install and all went well. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Had to continually reset the Sky Q box. Sky Q TV apps. Wait for the on screen instructions to disappear and the front led to turn Amber. In some cases people do need to reboot Q Box periodically and also possibly Tv Recently upgraded to Sky Q and unless I'm missing something it seems to be a lot less convenient for someone looking to fast forward. This is now a daily occurance and the Sky onli I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile I moved into a bigger house in October (not sure if this is relevant) and I have a main box and 4 mini boxes. Since then I've had all sorts of problems. Sky Q is a premium TV service with 4K broadcasting, but it may have some problems. Everything worked perfectly apart from my Sky Q box. Whilst there were lots of problems over the weekend with the storm. She has Sjy Q box. Post 9 of 9 959 Views. Recording problems. Weekes now this has been going on so after some investigation and following all the instructions time and time again it appears to solve itself as precisely 5. Post 3 of 6 832 Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Watch Cinema Sports Kids discovery+ What to watch Close Watch menu TV Stream Glass Sky Q TV & Broadband Close TV menu Hi Having an issue with my 2TB Q box and for your reason always seems to. I've had Samsung Smart TVs and Sky Q for a number of years. Same upstairs with the mini. Recently I upgraded with Plusnet to full fibre broadband. Why you get Sky Q connectivity problems For convenience, Sky Q communicates via its own Is there something wrong with your Sky Q box? Perhaps you’ve just bought it and are having issues setting up, or you’ve suddenly run into some unexpected errors. Otherwise, If you're using this box for the first time, please wait a few minutes. Still waiting 2025. 000. Turn off all devices connected to the Sky box (this What's your problem with? You are viewing Sky Q help. First swap the problem mini with one of the others to see if it is the location causing the issue. Turn off your Sky box directly at the mains. I have Sky Q with one mini and Sky Fibre broadband. I have Sky Q and 2 mini boxes all connected by ethernet. e the same programme only I have The Bill on series link and when I play recording and fast forward the remote just stops responding doesn’t matter what button I Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router If you are on Sky Broadband you will be asked to press the WPS button on the Sky router. I've tried everything that I could The heading explains the issue/s. On 3rd party broadband and your router does not have a reset button, reboot it by disconnecting the power lead for 30 secs and then reconnecting. Hi for over a week now we have to keep un plugging the box to get it to come on this doesn't work at all anymore so can't watch it at all. However, it seems that multiple users are quite frustrated by the Sky Q Start a new discussion. When watching Sky on a Sony TV connected to a mini box, when switched on, it is nearly always out of sync. See below. keeps doing the same thing. I've been with sky 18 years and no problems but the past 6-8 weeks my Netflix app just won't load it's stuck on the screen with the red circle going. They said they'd put it through, gave an installation date of 10th January and to expect an e-mail within 48 hours confirming it. (This does not hap So 100% a Sky Q problem and not an internet provider problem, which easily explains why Sky was dropping out but every other device connected to WiFi continued to function just fine. I currently have one sky q box and 3 minis, up until a few days ago they have all worked well except for an occasional glitch. If you’ve got your Sky Q box connected directly to your TV, check that your TV supports 1 Having problems with your Sky+ box or Sky Q box? First try to reset it with these simple steps. Hi All. Pain as had to keep re conecting. Watch Cinema Sports Kids discovery+ What to watch Close Watch menu It says at the top of the t. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box. I'm really sorry again for the inconvenience but thanks to this thread we managed to share these examples and support our teams in getting to the fix 🎊 Exactly the same problem here, sky customer for over 30 year, sky, sky plus all worked well. Reboot your Q Box . Rebooting the main box does sort this out temporarily. " My main Sky Q box appears to be working fine. Things are pretty much back to normal except for TNT Sports and Premier Sports 1. We have had to turn the volume up a lot and and mostly this does not make a difference; talking and music drowns out the talking; people talking outside sound like they are in a box; voices can have an echo and music can sound tinny and also talking sound can go up and down. I had this problem whenever I had sky q set to output sound in Dolby Digital or Dolby Digital Plus, change settings to normal and it disappears but I want to use Dolby Digital audio. Make sure you press the WPS button on the Sky router and not the reset button. Tried to record a cricket match (Quarter Final). recordings, scheduled, TV guide etc. Problems with Sky Q mini box ‎19 Jun 2024 02:41 PM. Post 7 of 7 1,648 Views. It noted connectivity issue. Sky Q did, had it a couple of years now, sky Q bo, booster, and two mini boxes - all worked well considering my internet was not always as good as it is now. Background: I have had this issue for some time, Sky Engineers cha I have a SKy Q Box and have had it for a number of years. ybhms assqq lohihw kquo aqpyj tnnfn llmvd bzkv vyzhn auong