Xfinity mobile mms not working iphone. Same problem here; no solution yet.
Xfinity mobile mms not working iphone 6. e. This is frustrating. find the icon of the app on a home screen page and long press until it shakes. MMS Proxy : Not Set MMS Port : Not Set MCC : 311 MVNO type : None MVNO Value : Not We have an iPhone 13 Pro Max, and a 13 Mini purchased unlocked from Apple. Despite having 2 or even sometimes 3 bars, we can never use the internet if we are not using xfinity WiFi at the house or near xfinity hotspots (ie cellular only). I will continue to test the MMS functionality and check for updates daily and post any additional information. Wednesday, September 27th, 2023 10:47 AM. This workaround is inconvenient because airplane mode means that I cannot make or receive phone calls while away from a WiFi network. ) XM charges for data used in an MMS, therefore cellular data should be enabled, and of course MMS should be enabled. Under the Voicemai There are a few reasons why the dial tone is not working on your Xfinity mobile. Xfinity Mobile. I can send the email to my wife's cell phone (using vtext) and it DOES come through as a text, and she is also with Xfinity Mobile. If the app is not working on Fire Stick, it is Hi. “Hope is not a strategy”, but hoping xfinity finds a definitive fix! Xfinity Never disclosed that Sending Pictures SMS or MMS on WIFI only does NOT function. Click "Replace your device". Working without any user_c2cd23 Thank you for reaching out via our Xfinity Community Forum. I'm currently using an iphone 14 Pro Max and upgraded from an iphone 13 earlier this year. I left T-mobile thinking that Xfinity mobile is better on May 2022. How does Xfinity Mobile Care (XMC) work? What do I do if my eSIM or physical SIM (pSIM) card isn't working? How do I unlock my Xfinity Mobile phone? See All Support Articles. Effective March 22, 2024, new Xfinity Mobile customers with unlimited data (either Unlimited or Unlimited Plus) have calls, text, and data to and from Mexico and Canada included with their service. The phone does connect to local carriers but does not display 4g/5g/LTE. They will be your I recently switched over from Verizon to Xfinity Mobile and I have been having some problems with texting. SMTP server “smtp. I have a HTC Desire 20 Pro. Have you tried calling or texting 1 (888) 936-4968, They even said they don't understand how their Mobile site doesn't work and the store was full of angry people. ) Each carrier handles MMS with similar but different protocols/coding, separating the text from the data/pictures and then combining them again on the Our expert team members in Xfinity Mobile can help with billing concerns and data consumption concerns. Everything works except MMS messaging. What can be done?? Switched to Xfinity Mobile today - MMS/Txt Pictures not sending or receiving - iPhone 13 Pro Max - our options with Xfinity Mobile accounts are very limited over this platform. iOS 17: How to Enable MMS Messaging on Your iPhone; How to Enable MMS Messaging on iPhone 12: A Step-by-Step Guide; iPhone Group Messaging Complete Guide; How to Enable MMS Messaging on iPad: A Step-by-Step Guide for Users (7 Reasons) iMessage Sent as Text Message on iPhone; How to Reply to a Single Person in iPhone Group MMS: A Step Am using recommended protocol using vtext. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more MMS problem. Tried sending to ppl on other networks. In order to find out more about what specific Xfinity Mobile deals we have available, and if they are similar to other carriers offers for the new iPhone 14 and other popular new devices, I would recommend reaching out to our incredible Xfinity Mobile support team, who can be reached by calling or texting 1 (888) 936-4968, or reached via our I haven’t been able to see Xfinity emails for a while now on my iPhone or through the Xfinity website. All with no luck. The IMEI shows not compatible on Xfinity, but shows as perfectly compatible on Verizon. If you are still running into the same issue, I would then recommend speaking to a specialist from our Xfinity mobile department to see what we can do. after removed, power down the phone (not just lock it) by long-pressing the power button until 1. Network. Xfinity account app not working on any of our mobile devices in the house Hey there, u/Space_Man_Ed!Thanks for letting us know about your shared concerns regarding your mobile service. Tried a diff wifi network (my parents: AT&T). No email. We want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. 1. There is no good reason why SMS doesn’t work when calling works, so you may have to call XM, but before you call them, run through the obvious self-help steps. 8/18 my wife purchased an S9 using Xfinity Mobile. I've read a lot about folks not being able to send pictures as a text message (MMS). I also just activated a new iPhone SE purchased through XM for an existing XM line. user_d5321b. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. MMS not working on iPhone. Apple's Visual Voicemail is not working, it prompts me to call the voicemail box. If you have questions about your services, we're here to answer them. While we're unable to assist you with your mobile services here, you can reach our awesome Xfinity Mobile team by any of these three methods: - SMS Text Message: 1 (888) 936-4968 - Phone: 1 (888) 936-4968 XfinitySarahL did all that, spent 4 hrs on phone with support , managed to get services working weakly. iOS 16. press the red x or delete option. Everything else is fine. I've been with xfinity mobile for 5 years and visual voicemail used to work. Any ideas? Edit: changed to 14. Xfinity, as usual, has been extremely disappointing with resolution. I'm really getting frustrated as I am sure I'm missing others as well. You had a different phone, then took the sim card out and put it into a new phone and have not notified Xfinity mobile. I. First of all, let me tell you, it's not you, it's not your phone, so don't think about returning it for a refund. Contacted xfinity mobile again and said due to being a VOIP number it is unsupported with bank app. user_b0ns5o We are limited on our access with Xfinity Mobile, and would recommend calling or text 1 (888) View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Currently trying to get off Xfinity after just switching to go to redpocket so I can use whatever phone I want instead of this huge Motorola motog thing they sent me. I have tried: - restarting - hard restarting - network reset - toggle airplane mode - toggle roaming - ensuring no VPN If you are experiencing any issues with the Xfinity Mobile service such as with the Visual Voicemail feature, please reach out to our specialized Xfinity Mobile team by calling 1(888) 936-4968. 1) on my iPhone X. In addition I deleted the group and restarted a new one and it still doesn’t work. Internet. Click your old device. Xfinity Mobile has been unable to resolve the issue. My family and I recently switched from Verizon to Xfinity mobile under the guise that it is the same service at a lower cost. Phone Calls Not Working (iPhone 13) upvote I've made multiple attempts to contact Xfinity to resolve an issue of not being able to send/receive MMS messages (i. Get 24/7 help with any questions you have. Leason learned, I guess. 2. Call forwarding not working U. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Click "Bring I have not been able to get either domain to work for a few months now. I just switched to xfinity Mobile on December 6, 2019. They certainly used to work. At that time, I asked if my phone, an unlocked Samsung S9+ was fully compatible with all services, and I was assured that it was. We have four phones on the plan, the iPhone still works, but all three Android phones can no longer connect to the internet unless we are connected to WiFi. When sending to and from devices on Xfinity you NOW have to have mobile data enabled/ON and WIFI turned OFF. offering affordable plans, the fastest network in Solved: My S22+ had stopped sending and receiving MMS messages while my wifi is on every since I updated to Android 14. It stopped working yesterday. To my friends who are not using the iPhone, I can send text messages via SMS but I can’t send Having SMS delivery problems and MMS delivery problems with my iPhone 11, which is upgraded to iOS 16. Tried sending through Wi-Fi Calling but doesn't work. If you try to send a message and you see a red exclamation point with an alert that says Not Delivered, follow these steps:. . I called Xfinity Mobile Customer Service to find a solution and they were of no help. You may also use our Secure Online Chat where an Xfinity Mobile expert is available 24/7! Please Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I also checked mobile data is turned on. My question to Xfinity Mobile is this: on an iPhone, is it possible to have cellular data turned off and My new iPhone 13 recently got activated by Xfinity Mobile (with same number ported from AT&T with my old iPhone SE), but the Visual Voicemail never shows up in the Phone app. Why isn't my new unlocked S22+ not compatible with the xfinity mobile service? Phone was bought from Samsung. You can only use the app if it is compatible with your device. Just like Safelink Wireless, Xfinity provides up to a $30 discount on monthly phone billing usage for eligible ACP customers. Hello @pa_tv_guy, thanks for reaching out for help with your network. 😀 I am sorry you are having MMS issues with your new phone! This is actually a known issue, we have received official word from Samsung as follows. Secure Online Chat where an Xfinity Mobile expert is available 24/7! Please MMS may not be included in her plan and MMS doesn’t always work cross-carrier, especially to Xfinity Mobile. Italiana315. Would appreciate any feedback or support to get this fixed. To configure your iPhone for Xfinity Mobile 5G, follow these steps: Go to Settings > Cellular. st/3Eodkq1 or you can also call and talk to an Xfinity Mobile specialist at (888) 936-4968. This is HIGHLY disappointing and I’ve already missed important family updates. Call forwarding not working iphone 15. New to the Community? Start Here. Around a year ago, this feature which is advertised as part of the xfinity mobile service that I am paying for, vanished and voicemails no longer had transcriptions. I am using an iPhone 6S Plus. Same problem as above, voicemail not working. Power cycling, taking battery out, roaming on/off - nothing helped. I am in need of some help. Go to Xfinity Mobile website and login your account. I am unable to send/receive group texts via SMS. Happy to say the bank app is now working!! Yay! Some carriers will attempt to compress a photo if necessary to send as an MMS, but if the receiving carrier does not support the compressed photo or the size of the MMS, it may not go through. Her S9 has had few, if any, updates, as she seldom uses it. Saturday, Try one of the several Xfinity Mobile APN settings configurations listed here to fix them your APN profiles will not work properly, and your internet and/or MMS picture messaging will continue to not work. Called Xfinity mobile customer service and he said that after I upgraded my iOS my service features was not updated and he basically pushed the updated services to my phone. I am having the same issue. I can receive Comcast emails on a browser but not on Hello user_yib2xz we're so sorry to hear about those frustrations with the Xfininty App. 5G data is on. It took HOURS and multiple attempts chatting with someone to get it done. 1 Message. However, XM just ignores or does not charge for the data used for Voice and SMS. ; In the new Access Point Name, fill in the Name, APN, and APN type fields as shown in the table below and leave the rest of the fields unchanged. I would like an Xfinity support rep to please state directly if it is the case that Xfinity mobile services simply do not work with integrated visual voicemail. Is there a workaround f I have an iPhone 12 mini, iOS 14. I am currently abroad in Poland and having difficulty with roaming on iPhone 13 despite having global pass activated and having 4 bar signal. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Visitor • 1 Message. iMessage converts it to a MMS message and that where the issue is. Tried sending from Comcast email-same problem. When we first switched from AT&T to Xfinity we could send MMS over text without having to turn on mobile data, we could text pictures/MMS anywhere we had signal. 4. I turn on the Wifi Calling, add the Emergency Address, it seems to take it, but when I hit the back arrow on the Wifi Calling detail page to go back to the main Phone settings page, it is already turned back off. ) XM has a 600kb limit to an MMS, most other carriers are 1MB+ 2. Here’s how to fix Google Pixel mms not working: Resetting network settings erases any incorrect or corrupt data related to mobile networks and messaging. First person told me my services had been discontinued. How do I get my multimedia messages back I am in the nursing profession and I have a have this to communicate with my administrator and coworkers Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. There are actually several ways to fix the MMS Hello, For context, I'm using an iPhone 13 mini and have good cell service in my home in the past. And i also reseated the SIM card. I started a new job and there are plenty of xfinity wifi hotspots nearby but when I'm connected I'm unable to receive MMS messages (pictures, group texts, etc) and the message just goes to a download failed and doesn't allow me to re-attempt the download by turning the Wi-Fi off real quick as a work There are two ways you can pay for calls, text messages, and data when you’re traveling abroad with Xfinity Mobile. Also did not work. How to Fix MMS Not Working on Android? Now that you are aware of the reasons for MMS not working on Android, you may want to find out the possible fixes to the issue. And I can’t text the group. Have tried all the recommended fixes including iOS updates and deleting the mail account from her devices and re-entering. I needed a SIM for a recent trip, and when I switched back to my eSIM at home, MMS doesn’t work. 1, no changes Edit: Fixed! Approx. Comcast email not working on iPhone . This thread is to track what works and what doesn't work if you attempt to put two xfinity mobile psims or esims on same phone. ; Click on Add Access Point. I understand your frustration and would be frustrated too. MMS is selected. We're unable to perform any device or account specific requests over this platform. the only way to obtain Xfinity Mobile assistance is by using chat on our Xfinity Mobile website or calling/texting our dedicated support team at 1(888)936-4968 For Xfinity Mobile questions and concerns, you will need to contact the Xfinity Mobile experts directly. Google Voice is a service offered by Google, that includes Internet telephone calling, SMS/MMS text messaging, voicemail, spam call/text Learn about the benefits of WiFi calling, a feature that allows you to talk and text over a WiFi network if cellular service isn't available. 1, group MMS will not work Help needed and the following did not work: -Turning phone off and on -Disconnecting WiFi, cellular, and bluetooth and turning back on -Trying to send on an MMS group using only data T-Mobile is the second largest wireless carrier in the U. 1. The MMS is getting Xfinity Community Forum. You can also try Hi, I am a new Xfinity Mobile customer and ported my number from Verizon to Xfinity Mobile. In other words if we don’t have 4 bars or are not using wi-fi xfinity mobile data does not work or is so very slow it is useless. T-Mobile has no service in the subdivision I live in so I stay constantly on Wi-Fi and Wi-Fi calling. Seems to be an xfinity issue rather than an iOS issue since my devices continue to work fine. Then that stopped working. I’ve tried resetting the phone and data settings. Everything was working great. Any fixes for this, because I am having the same issue for the past 7 days. Find outage information for Xfinity Internet, TV, & phone services in your area. Spent over 6 hours with Xfinity tech support and still not working. We have four phones on the plan with Xfinity; three Android, data not working on any of them. So--it is NOT a carrier or network issue since my wife's S9 (Android 9) works great with mms using NO wifi or mobile data. st/3hxnpaZ or texting or calling (888) 936-4968. iMessage works just fine. user_qmwpt0. I get a message "Not Delivered" immediately after trying to send. One iPhone, data still working fine on it. Tap on the 3-dots menu and open Settings. I'm on Xfinity - 2753399 - 2 @Matthadahemi wrote: Good afternoon! Thank you for reaching out to the Xfinity Mobile Digital Care Team, I hope your day has been going well. 0. I found this online on how you can send text messages via a computer: https://comca. As opposed to situations like a SMS text message being sent when you phone is off or have no cell-service that queue up and are received when you regain Xfinity Mobile MMS Settings for Android. Check your network connection. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Xfinity Mobile is a powerful nationwide network with 5G and millions of secure WiFi Hotspots. go to the app and select the hamburger and then settings (gear). Solved! Go to Solution. 3. Plan. Our family has varying iPhones all Yesterday I bought a Sumsung s20 Ultra from my Xfinity store and switched to Xfinity from Verizon. user_n3ili5. I also want to share what config works for me. I got this phone when Apple released it last year. Learn more about activating a mobile phone or tablet with Xfinity Mobile or NOW Mobile. If you are still experiencing this issue with random message fails despite trying various troubleshooting steps such as turning iMessage on/off, toggling WiFi on/off, and resetting the phone, there are a few more steps you can take. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time With WiFi calling turned on and the iPhone in airplane mode, MMS messages work with only a WiFi connection. May or may not be related, but if this continues I'm bailing for T-Mobile in a heartbeat. This problem has been posted to the Xfinity forum before, but was not resolved by xFinity. I was on my parents' Xfinity Mobile account for several years, but decided to move my number/service to my fiancee's Xfinity Mobile account. 6. Its not Xfinity Mobile at issue here. It had been solved in the past, but am having the same problems logging in that I originally had after updating the ios software to the latest version (14. Same issue here. Due to account security, our options with Xfinity Mobile accounts are very limited. We do apologize that here we do not have access to our Xfinity Mobile systems. My wife still has AC+ on her phone and I called them to see if it was the phone. ) My Xfinity iPhone 14 Pro Max was activated and working but the camera didn’t work Learn more about troubleshooting when activating a new device. 1 year ago. SOS showed up again on my iPhone XR. Spoke to a young lady in the xfinity store and she stated it was the phone and not xfinity, but that can't be true. MMS incoming doesn't seem to work at all from the numbers I Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I cannot access any Xfinity apps, jss. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. currently, xFinity. Xfinity Mobile Customer Agreements & Policies; xfinity. On my iPhone I keep getting “comcast is not avai I have the same problem with my comcast email account. com (SMS), number@vzwpix. This is not officially supported by xfinity mobile. The issue with this is xfinity mobile (Her iPad, old iPhone, brand new iPhone). Due to account security, our options with Xfinity Mobile accounts are very limited. Her mother has an iPhone for work and they are able to exchange messages over 160 characters and with emojis. Check for app updates and install them if available; Restart the iPhone or iPad and try opening the app again; Clear the cache of the Xfinity Stream app; Uninstall Hey everyone, I had a hard time swapping esim to the new IPhone 14 Pro Max. Group chats are not working if anyone is not also on iPhone, like me. (map. They just put me on hold forever. Since Xfinity Mobile support is limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. Same problem here; no solution yet. 2 years ago. net doesn't support password authentication) They each point the finger at each other. Thursday, February 29th, 2024 10:29 PM. ) Check that you have the latest software, i. comcast. Then one day, while scrolling through an online forum, he came across someone suggesting to check the APN Part 2. com (SMS), num U. I also have Xfinity wifi so why isn't my picture mail being sent. com from my home network on my iOS 15. number@vtext. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. If you have turned on Group Messaging in your settings, then when you add more than one recipient it becomes an MMS with the 600kb limit and doesn’t always work as well cross-carrier. I also ported over my number from AT&T to Xfinity. I recently transferred to Xfinity Mobile as a new customer. He tried all sorts of fixes – from rebooting his phone to upgrading his data plan – but nothing seemed to work. SMS incoming works from some numbers and not others. You can chat with a specialist via an Xfinity Mobile assistant at. This is not the first time I have gotten a new phone since joining Xfinity Mobile so I have no idea why 50 minutes later (after all the same tests) they transferred me to Tier 3 service. had to re-register phone on network about 6 times, with the last having to standing outside in the cold and rain, to get where the Just adding another data point. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca. In this video, we’ll show the solutions that Since Xfinity Mobile support is limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. Mail account not working on U. This has been affecting all 4 phones on my account for months. Update! Hopefully it helps someone else. , group messages, pictures, etc. Fix: Xfinity Stream App is Not Working on iPhone or iPad. com (SMS), Just tried this and loaded contacts, etc, however, it does not seem to work from Gmail/android to Iphone contacts. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time . Wednesday, February 28th, 2024 6:04 AM. I also found that one of my co-workers has Xfinity Mobile service and has no difficulties with MMS with his LG G8- purchased from Xfinity. Enter the following settings: You'll want to contact our wonderful Xfinity Mobile support representatives at 888-936-4968. Last efforts found out the US Bank app does not support VOIP which xfinity mobile is. Setting: Value: Name: Mobile Internet Xfinity: APN: I lost this feature when I switched from T Mobile to Xfinity Mobile. MMS will only work when I use my home wifi - does not work when connected to Xfinity Mobile wifi - really annoying that I have to manually change this setting! 0. I can still send MMS/SMS messages and I confirmed the recipients are getting them. . iMessage converts it to a MMS message and that Have tried disabling iMessage and re-enabling, enabling/disabling wifi calling, reset network settings back to factory. 3, on xfinity mobile cellular service. Check your device settings. The MMS option just allows you to MMS in addition to Voice and SMS when you have turned off mobile data. https://comca. However, I found the visual voicemail doesn't work properly. Any thoughts? Start by Unfortunately, since switching none of my family can send pictures via sms/mms text messages to android phones from our iPhones. Go to "My Account" from the top right corner and then click the "Devices" tab. I do not use cellular data at all - only WiFi at home and work. Check if the MMS is downloading or If you see a red exclamation point. 3. This was the case with verizon also. Saturday, August 27th, 2022 11:14 PM. Network not working/No signal in Galaxy S22 05-07 Sending/receiving MMS issues while on Wi-Fi after Android 14 update in Galaxy S22 12-15-2023; NBA live mobile game app losing compatibility in Galaxy S22 Hi there. We would certainly encourage you to reach out to our Xfinity Mobile Team directly if you are still waiting for a resolution. Our community is your official source on Reddit for help with Xfinity services. To set up MMS on Android, follow these steps: Go to the ‘Access Point Name’ option: Open Settings. They are telling me that Xfinity Mobile doesn't support group messaging from iMessage. com (MMS) still not working. 7. I know I'm not getting them because my wife is included on these and she get them. Phone: Google Pixel 4a 5g I cannot send or receive MMS on my app messages and my provider has everything set correctly, my settings are all set to allow MMS but will not work. 1 devices. Tested working OK. 2, eSIM. Please help! comcast/xfinity emails stopped working on my iphone. Just like with AT&T. Seems to always go through when we switch to 4g (but not always!) Sometimes copy and paste works (but not always!) Only started happening about 5 days ago. xfinity. I can send individually but not in the group. We exchanged screenshots of the APN settings and they are identical. If call forwarding isn’t working, try turning off live voice mail, Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Houston ATT iPhone to Houston ATT android photo MMS. com, or oauth. To the best of my knowledge she was not adding anything in the text to me that would turn it into Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Log in to the Xfinity Home app with the email address you used to set up Xfinity Home. iphone XR with two psim. If the group text is via iMessage group texts send and receive fine. Email not working on iphone. Houston Verizon Android photo MMS to Houston iPhone, tested OK. 3, on I have two iPhones on Xfinity Mobile. SMS/MMS text messaging, voicemail, spam call Most carriers attempt to condense MMS attachments but this process doesn’t always work as well cross-carrier. 0. I have the Samsung Galaxy Ultra 21+. Xfinity Mobile 4G LTE 5G APN Settings for Android Samsung Galaxy S23+ S24 S21+ 5G Note Tab HTC Pixel iPhone 16, iPhone 15 Pro, iPhone 15, iPhone 15 Pro, iPhone 14 Pro, iPhone 13 Pro, iPhone 13, Pro Max, iPhone SE, iOS 15, iPad Blackberry Windows Phone 11. But Voice calls incoming and outgoing work fine. Houston Verizon Android to Houston Verizon Android (RCS), tested working OK. ) when wifi is turned on. Unfortunately, since switching none of my family can send pictures via Outgoing mail on iPhone does not work. Disable any Ad Blockers in your browser. st/3Dcnuw9 iPhone 14, iOS 16. user_eab3c6. iPhone to Houston Android SMS working. Sometime earlier this month, mobile data just stopped working on our Android devices. Cannot receive on phone. **it works with two iPhone users in a group but if the group has one iPhone and one Samsung it doesn’t work anymore. Your first steps should be to toggle airplane mode and make sure you have cellular connectivity. They will be able to access your account and provide further assistance. Our specialized team there will be able to help with any troubles you may be having with your services. If not update to the latest version by going to Settings, General, Software Update Hi there @user_aaa442!Thank you for reaching out to us here on our Forums platform. Settings, General, About, iOS Version. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this MMS issue. @Telejug1 meaning all Xfinity iPhone apps not 1 Message. So frustrating!!!! Same issue, purchased a new unlocked Pixel 8 from BB and traded in my Pixel 7 (purchased from Google, activated on Xfinity Mobile). When the service of Xfinity Mobile is down or there are damaged cables or jacks or the corded phone is off the hook then your Xfinity Mobile will FYI - I have run texts with incoming MMS (group text messages and MMS attachments like pictures) and when in the "MMS not working over WiFi when mobile-data is OFF state", incomming MMS is LOST. ; Go to Settings > Messages and make sure that iMessage, Send as SMS, or MMS Messaging is turned on (whichever method you're trying to use). Same problem, none of the MMS messages to xfinity phones work in my house. The phone tries to send for over 5 minutes before it fails. After a little time they did something and said would take 24 hours. This forces your Pixel to re-pull I wasn't able to get call or texts working with Xfinity Mobile/Verizon except over WiFi. Tap the red exclamation point, iPhone APN Settings for Xfinity Mobile 5G. After transferring two issues 1. @user_cpnfuk . net” is not responding. com (MMS) Xfinity Mobile: number@vtext. A lot of people been posting about their new iPhone 14 Pro Max's and iPhone 14 Pro and other eSIM only devices, even older iOS devices having problems sending or receiving regular SMS. Since that time, I have not been able to receive any MMS/SMS text messages. Exact same issue here. Unless, and this is the only unless. Totally unhappy with Xfinity Mobile by the way with very limited phone selection. It is running Android 9 and It STILL handles mms WITHOUT requiring either wifi or mobile data. Verizon and AT&T do not charge for MMS. IMEI checker says the phones are incompatible with Xfinity, however the phones work just fine on other Verizon MVNOs. (Due to account security concerns, we’re unable to perform any device or account specific requests here. go down to sign out and sign out. Our family has two non-IPhone users and that group chat does not update for me. There have never For months now, my husband (Android) and I (iPhone) have had sporadic issues sending photo messages to each other and oftentimes to other non-Xfinity/non-Comcast friends. This is MCBERNALSF, the original poster to this problem. Tried wifi only. ; Tap on Access Point Name. I was an Android user on the previous carrier but now switched to iPhone. How To Change Your Device Cannot log in. I am in the same boat. My cell phone carrier is Xfinity Mobile, which uses the Verizon network. S. I am having Xfinity Mobile has been unable to resolve the issue. 5. Make sure that you’re connected to a cellular data or Wi-Fi network. Tried mobile only. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Check out Xfinity APN Settings for 5G/4G LTE phones including Android & Apple iPhone. I'm in month 1 of my plan. mjkkress +4 more. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. exit the app. The above steps can also work if the app is not working on Smart TV. Xfinity For full functionality of this site it is necessary to enable JavaScript. I’ve done every possible troubleshooting steps, factory reset,reset Hello, I’ve just switched providers to Xfinity Mobile which runs on Verizon network. Please help. @user_32d8a0 I haven't gotten past activation yet let alone porting the number but I am porting from Xfinity Mobile to Xfinity Mobile so hopefully once the activation is complete the process of moving the phone line will not be a big deal. com (SMS), number@mypixmessages. ; Select Mobile Network. Xfinity Community Forum. If you’re not receiving SMS messages on your iPhone, there are several common problems you can easily fix. Ask Xfinity. com; Comcast Business Mobile; Here’s how to tweak MMS settings on your Android: Open Messages. I can access with my cellular data, though. You may also use our . iPhone 16 Pro Desert Titanium iPhone 16 Pro Black Titanium iPhone 16 Pro Natural Titanium 1. I have an iPhone 13 that I purchased from Xfinity, but I have seen posts regarding this issue from apple and android users alike. Have 2 phones both exactly the same and the voicemail works on one but not the other. Global Travel Pass. st/2YGx9cm; Let me know if this works for you! Hello, @daniel_f! I recommend checking out the troubleshooting steps listed in this Apple thread. When I try the website and click check mail it says starting June 3rd you can’t make a new email account but existing I’m using an iPhone 12 mini for the first six months of Xfinity Wi-Fi and T-Mobile cell service seem to work fine or we didn’t notice. Within 1 hour my 3 phones were working again and able to send MMS without difficulty. I then rebooted the phone and I got 2 bars on the phone :) (no CDMA like Verizon/Xfinity) so is not going to work on Xfinity Visible: number@vtext. MMS downloading on Xfinity public hotspots. Have you tried calling or texting 1 (888) 936-4968, GSMT iPhone MMS not working . I also restarted the phone. Offers. XM says that we are charged for the data used for MMS, but maybe that doesn’t always happen. Have an S22, a motorola and an S8. I just transferred from Verizon to Xfinity mobile. For assistance, please reach out to our Xfinity Mobile team directly by chatting with us at comca. I moved the Simm and it works fine, but I cannot register it, and it will probably not work fine for long. Hello. Getting Started. All of my SMS messages are sending and receiving just fine. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time On 11/30 (10+ days ago now), I initiated a port of a Google Voice number to Xfinity Mobile on a new iPhone from Xfinity, and it's supposedly completed. I was able to send picture mail through text without any issues from T-mobile. Get status information for devices & tips on troubleshooting. Rated #1 in Customer Satisfaction in wireless. Ever since I ported to xfinity and got the iPhone 14 Pro Max, I’ve been unable to send mms it always fails n says not delivered. @ww8944 I am glad you were able to receive help from our Xfinity Mobile team. Messages showing up a day or more late. U. ACP is a Learn why mobile calls may not be going through. Email. Closed. Another chat with all iPhones is fine. I am currently not getting all of my text messages when I'm part of a group MMS text. Tap Advanced and enable the Auto-download MMS option. SMS incoming is NOT working, SMS outbound IS working (Xfinity stated to me that this is an outage they are having APN settings were disabled in XFINITY Mobile device a few months back so we won't be able to change those. I can check your residential account for the mobile discount if you want. Xfinity Mobile support here via social is currently limited, and we're only able to assist with general questions about pricing, service offers, and basic troubleshooting also available on https://comca. st/3yAukag. I left Verizon for this wonderful Xfinity Mobile not realizing I was giving up sending PICTURES via TEXT, without having to manually turn on Cell Data and turn it back off each time. Unfortunately, now that it’s done I am unable to send or receive SMS ok i've got the iphone 11 pro and it works fine. (NOT WORKING) It's just iPhone to Houston Verizon Android MMS, that is not working for us. I have noticed that MMS messages sent while Wi-Fi is enabled will not send. Learn how to troubleshoot problems with receiving email or text message notifications for system alerts/rules. SusanneMoore. I have both the MMS and group turned on in settings. Tap Cellular Data Options > Cellular Network. I can only send/receive MMS using the mobile network & when wifi is turned off. Requires qualifying phone trade-in, and purchase of a new eligible phone (includes iPhone 16 family, iPhone 15 family, iPhone 14 family, iPhone 13, S24, S24+, S24 Ultra, Z Flip5, Z Flip6, Z Fold 6, Pixel 9 family, razr - 2024) while MMS and SMS are often reliable enough for users today, but in some cases when they aren't, they can be annoying. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. I have discovered that MMS messages (photo messages) cannot be sent or I upgraded from an iPhone X to iPhone 12 Pro several days ago. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Closed When we send a text, we instantly get the exclamation point and Failed to Send notice. This SMS and MMS Delivery Failures with Xfinity Mobile Having SMS delivery problems and MMS delivery problems with my iPhone 11, which is upgraded to iOS 16. Started roughly June 13th, also somewhere in that time frame got an update to the Message+ app on the phone. I have been using both two sims from xfinity mobile for many years now. I went to the Xfinity s Ever since I ported to xfinity and got the iPhone 14 Pro Max, I’ve been unable to send mms it always fails n says not delivered. Tuesday, November 12th, 2024 10:35 PM. Just goes back to sign in screen. Sign in. I took advantage of them and used them for important server notifications when certain failures occurred that needed to be addressed immediately. It did use to work on I recently went to Xfinity mobile from Verizon. Also, on the receiving end, you will not recieve any SMS/MMS texts unless you have a cellular connection or a working WiFi Calling connection, never on WiFi alone. SMS/MMS outgoing work fine. Xfinity Stream is not working on Fire Stick. MMS Proxy: Not Set: MMS Port: Not Set: MCC: 311 (Keep Default) MNC: 480 (Keep Default) Authentication Type: Xfinity Mobile APN Settings for iPhone. If so, our awesome team of Xfinity Mobile experts can help troubleshooting further and you can reach them through any of the following options: • SMS Text Message: 1 (888) 936-4968 Same problem, mobile data on Android phone is not working (iPhone is ok). I'm about ready to throw it in the bin because the only advise I get is all the same steps over and over again.